Senior Client Intake Specialist
1 month ago
Our Phoenix office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained. This position must be staffed by an individual who is business development oriented, and works well with people. We ask that you have a strong Immigration or Criminal Defense background and possess the ability to screen potential client calls. You will ensure operational excellence and handle a large volume of incoming client calls. The ideal candidate will be able to work some weekends and be able to commute to our Los Angeles office as is required for this role.
Responsibilities:
- Screen telephone calls before scheduling an attorney-client consultation
- Persistently monitor all potential new client inquiries (email, internet, phone and referrals)
- Immediately contact every potential client and establish relationship with client
- Update logs and reporting systems to reflect status of all potential new clients
- Conduct potential new client interviews with genuine empathy and compassion
- Schedule appointments for potential clients
- Take accurate notes during the attorney-client initial consultation
- Collaborate with our attorneys to complete the initial consultation process
- Assist attorneys with administrative tasks related to opening new cases and maintaining databases
- Follow instructions from the supervising attorney and perform accordingly
- Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets (can maintain complex spreadsheets)
Qualifications
- Bilingual (English/Spanish) with full proficiency REQUIRED.
- Minimum 3 years of sales experience required, customer service experience a major plus
- Strong background with performance-based metrics
- Case Management software experience is a major plus
- Resourceful and motivated to solve issues as they arise
- Proven track record to meet goals and deadlines
- Must be able to work weekends
- Immigration and Criminal Defense experience is strongly preferred.
Here at the Matian Firm, we offer medical, dental, and vision insurance. We have a great compensation package including a 401(k) plan. Some perks include catered lunches, complimentary parking, paid time off, and more Come be apart of our growing firm and its opportunities for your career development. You will learn and develop alongside a team of professionals who aim to excel in the legal industry. Apply now
The Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
We have other current jobs related to this field that you can find below
-
Senior Client Intake Specialist
1 month ago
Phoenix, United States The Matian Firm, APC Full timeOur Phoenix office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
-
Senior Client Intake Specialist
3 weeks ago
Phoenix, United States Matian Firm Full timeOur Phoenix office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
-
Senior Client Intake Specialist
2 months ago
Phoenix, United States The Matian Firm, APC Full timeJob DescriptionJob DescriptionOur Phoenix office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the...
-
Senior Client Intake Specialist
2 months ago
Phoenix, United States The Matian Firm, APC Full timeOur Phoenix office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case...
-
Client Intake Specialist
12 hours ago
Phoenix, United States Matian Firm Full timeClient Intake Specialist (Criminal Defense) Phoenix, AZ Our office is actively looking to hire an experienced Client Intake Specialist in our Criminal Defense division with a desire to grow within the legal industry. This position must be staffed by an individual who is trustworthy, organized, and works well with people. Discretion and integrity are top...
-
Senior Client Intake Specialist
4 days ago
Phoenix, United States Matian Firm Full timeSenior Client Intake Specialist (Immigration and Criminal Defense) Phoenix, AZ Our Phoenix office is looking to hire an experienced Senior Client Intake Specialist with strong sales experience and a desire to grow within the legal industry. The Intake Specialist will be the point of contact with prospective clients, will screen leads, and will be responsible...
-
Client Intake Specialist
2 months ago
Phoenix, United States The Matian Firm, APC Full timeOur office is actively looking to hire an experienced Client Intake Specialist in our Criminal Defense division with a desire to grow within the legal industry. This position must be staffed by an individual who is trustworthy, organized and works well with people. Discretion and integrity are top priorities. The ideal candidate for this role must be...
-
Client Intake Specialist
2 months ago
Phoenix, United States The Matian Firm, APC Full timeOur office is actively looking to hire an experienced Client Intake Specialist in our Criminal Defense division with a desire to grow within the legal industry. This position must be staffed by an individual who is trustworthy, organized and works well with people. Discretion and integrity are top priorities. The ideal candidate for this role must be...
-
Client Intake Specialist
2 months ago
Phoenix, United States The Matian Firm, APC Full timeJob DescriptionJob DescriptionOur office is actively looking to hire an experienced Client Intake Specialist in our Criminal Defense division with a desire to grow within the legal industry. This position must be staffed by an individual who is trustworthy, organized and works well with people. Discretion and integrity are top priorities. The ideal candidate...
-
Intake Specialist
2 weeks ago
Phoenix, United States AdaptHealth, LLC Full timeEnters referrals within allotted timeframe as established; meeting productivity and quality standards as established. Handle inbound and outbound phone calls. Communicates with patients, referral sources, physician, or associated staff to ensure docu Specialist, Intake, Healthcare, Patient, Skills
-
Intake Specialist
2 months ago
Phoenix, United States AdaptHealth LLC Full timeAdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...
-
Intake Specialist
2 weeks ago
Phoenix, United States AdaptHealth LLC Full timeAdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...
-
Patient Intake Specialist
2 weeks ago
Phoenix, United States Serenity Healthcare Full timeJob DescriptionJob DescriptionPatient Intake SpecialistLocation: Phoenix-Estrella, AZLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We...
-
Patient Intake Specialist
2 months ago
Phoenix, United States Serenity Healthcare Full timeJob DescriptionJob DescriptionPatient Intake SpecialistLocation: Phoenix-Estrella, AZLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We...
-
Intake Specialist
2 weeks ago
Phoenix, United States AdaptHealth LLC Full timeAdaptHealth Opportunity - Apply Today!At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...
-
Jr. Client Intake/Contracts
2 months ago
Phoenix, United States The Matian Firm, APC Full timeThe Matian Firm is looking for a JR. Client Intake/Contracts for Legal Sales. In this role one is responsible for handling inbound clientele service requests, such as appointment setting, case vetting, and general questions. The JR. Client Intake/Contracts for Legal Sales is also responsible for reviewing every contract signed including but not limited to...
-
Jr. Client Intake/Contracts
2 months ago
Phoenix, United States The Matian Firm, APC Full timeJob DescriptionJob DescriptionThe Matian Firm is looking for a JR. Client Intake/Contracts for Legal Sales. In this role one is responsible for handling inbound clientele service requests, such as appointment setting, case vetting, and general questions. The JR. Client Intake/Contracts for Legal Sales is also responsible for reviewing every contract signed...
-
Intake Specialist I-Remote
2 months ago
Phoenix, United States Navitus Full timeLumicera Health Services Powered by Navitus Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters...
-
Intake Specialist I-Remote
2 months ago
Phoenix, United States Navitus Health Solutions LLC Full timeJob DescriptionJob DescriptionLumicera Health Services Powered by NavitusInnovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates...
-
Phoenix, United States Terros Full timeOverview: Terros Health is pleased to share an exciting and rewarding opportunity for a Clinical Intake Specialist working at our McDowell Road location. Reporting to the Senior Director of Health Services, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their...
