Supply Chain Manager

1 week ago

New York, United States Wonder Full time
Job DescriptionJob Description

About Us

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That's what our customers experience.

At Wonder, we want to make world-class food within reach, no matter where you live. That's why we've created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we're growing. Join us in pioneering a new category of dining called "Fast-Fine", and revolutionizing the way people eat.

About the role

The Wonder Operations team is looking for an experienced Supply Chain Manager to own strategic and cross-functional business initiatives that support the growth of our business. In this role, you will use analytical, technical, program management, strategic and operations management skills to design, plan and manage the end-to-end Wonder Supply Chain. This role will involve helping design de novo Supply Chain technology systems, creating mid/long-term strategic network design, and managing daily tactical operations of our network to drive a superior Customer Experience.

The ideal candidate will have significant experience in Supply Chain Operations within the DTC/eCommerce or Fresh/Food Industry. The ideal candidate has demonstrated success in both analytically intensive as well as operationally heavy roles. Success in this role requires the ability to pull, manipulate, and analyze large quantities of data as well as the willingness to work tactically to address urgent and strategic on-the-ground issues.

Key Responsibilities:

  • Build visibility into and establish monitoring for the health and performance of Wonder's Supply Chain network and Inventory Positions

  • Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutions

  • Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels

  • Manage and ensure all daily ordering, delivery, and receipt of product to Wonder Restaurants

  • Lead and and effectively resolve of all Inventory issues by working directly with Restaurant General Managers, Suppliers, and Product/Engineering Teams

  • Monitor and support resolution of all Transportation issues that may arise through day-to-day operations

  • Deliver industry leading results in four core areas: Service Levels, Instock, Waste, and Supplier Performance

  • Initiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influence

  • Develop strong, mutually beneficial, high performance partnerships with all Vendors to ensure best-in-class Customer Experience

  • Provide input to Operations Product in the design and development of key Supply Chain systems and technology platforms

  • Cultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimization

The experience you have

  • 4+ years in Supply Chain Operations, Procurement, Demand Planning, and/or Vendor Management

  • 2+ years of program or project management experience

  • 2+ years of working cross functionally with tech and non-tech teams experience

  • 2+ Experience defining program requirements and using data and metrics to determine improvements

  • Knowledge of Advanced SQL and Advanced Excel; working knowledge of R or Python is not required but is a plus

  • Bachelor's degree, preferably in a quantitatively rigorous course of study (not required though high mathematical aptitude is crucial to succeed in the interview process);

The way you work

• You craft positive approaches with the pursuit of excellence for our people and customers in mind 
• You solve problems and make decisions informed by data, insights, and good judgement 
• You gain trust through open dialogue, embracing change, and actively seeking feedback 

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. 

Base Salary: $134,000

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you We'll contact you via email or text to schedule interviews and share information about your candidacy.

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