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District Manager
2 months ago
Job Listing: District Manager - Food and Beverage Operations
Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live together.
Location: We are seeking an experienced District Manager - Operations for the Los Angeles Region.
This position will support Descanso Gardens, the Hollywood Bowl, Pasadena Center and Ronald Reagan Library.
Principal Function:
This is a position of high accountability and ownership. This position offers support and direction to the General Manager(s) in his assigned unit(s) in relation to food and beverage and catering operations, and drives profitability, innovation and the highest of customer satisfaction in all assigned unit(s).
Essential Responsibilities:
- Work closely with general manager(s) and senior management to strategically move the Food and Beverage and Catering Services to progressively successful levels. Develop, assist, create and analyze the budgetary goals for financial success of the assigned unit(s) and Company. Drive profitability, innovation and the highest of customer satisfaction at your unit(s).
- Develop and execute a strategy to improve the profitability of the assigned unit(s) and Company, enhance positive revenue growth and excellence in quality and speed of service, and develop new business, ancillary sales, new accounts and acquisitions.
- Establish and maintain effective customer rapport and maintain mutually beneficial business relationships with clients.
- Create WOW experiences for all clients and customers. Develop and drive (when called upon, support) the successful field implementation of new products, programs and initiatives.
- Provide guidance and motivation to general manager(s), managers and other staff - inspire all managers, supervisors and employees. Create a culture of pride and courage in all managers.
- Develop a culture of consistency in all aspects of operations.
- Communicate and implement Company vision and direction.
- Provide overall planning, direction and control to assigned unit(s) to achieve operating and financial goals. Drive success in management of labor, cost of goods sold and labor scheduling.
- Recruit, train and manage field management team to provide exceptional service to Company's clients, drive growth of revenue and profit and maintain high quality of service. Collaborate with Centers of Excellence to train future leaders.
- Assist in the development and succession of culinary professionals.
- Manage consistency of operations by strict enforcement of Company Standard Operating Procedures.
- Participate in strategy planning sessions.
- Provide overall planning, direction and control to assigned unit(s) to achieve operating and financial goals.
- Develop annual performance objectives, conduct employee assessments and facilitate management assessments of employees.
- Apprise Corporate HR Department of employee and labor issues.
- Other responsibilities may include participating in the sales process and helping to drive optimal performance on all new sales start-ups; selecting and training management staff and serving as the source of development and evaluation of the managers; being a key driver of unit meetings and communications plans; and leading Operating Reviews with senior management teams.
- Regularly review all food and beverage pricing and identify all yield management revenue opportunities.
- Minimize legal liability, and insure venues and employees conform to the regulations of the alcohol beverage authority.
- Implement and enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and/or dining areas.
- Promote and comply with all policies and procedures.
- Perform other related duties, tasks and responsibilities as required from time to time.
Qualifications/Skills:
Required:
- Prior multi-unit experience of at least 5 years in general management role of large volume restaurants and F&B concessions programming.
- Bachelor's degree or equivalence.
- Prior management experience of 5 years in a food and beverage general management role.
- Excellent presentation, public speaking skills, writing and interpersonal skills.
- Proficiency with PC and MS Office.
- Must be detail oriented and able to work well within given timeframes.
- Management/ownership of financials including profit-loss, budgets and forecast responsibilities.
- Ability to motivate and influence employees, peers and other staff.
- Strong management and personnel development capabilities.
- Ability to promote and participate in team environment concepts.
- Ability to understand written and oral direction and to communicate same with others.
Preferred:
- Degree in business, finance, accounting, marketing or hospitality.
Other Requirements:
- Mobility is needed to attend various meetings and events. Travel may be required.
Hours may be extended or irregular to include nights, weekends and holidays.
Thank you for expressing interest in employment with Sodexo Live. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
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