Workflow Analyst
1 month ago
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. This position will support our High Desert/Temecula facilities.
You Will:
- Observe existing workflow, document findings and recommend solutions to management to meet Company goals
- Proactively identify opportunities for process improvement and optimization.
- Partner with onsite management in order to review and implement new workflows, policies, and processes that promote
- efficiency and increase system functionality
- Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
- Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
- Participate in training staff on newly established and existing workflows
- Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
- Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.
If You Are:
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- Proven experience in workflow coordination and/or administrative support
- Previous experience in a site and/or scheduling is preferred
- Working knowledge of Microsoft Office products
- Strong time management skills and the ability to prioritize and meet competing deadlines
- Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
- Requires strong communication, analytical, problem-solving and presentation skills
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