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Experience Coordinator/Sales Associate
2 months ago
LYMBR, a wellness company and a leading provider of one-on-one personalized stretch therapy, is seeking an Experience Coordinator/Sales Associate at our Newton studio location. The Experience Coordinator/Sales Associate is a customer-facing sales and marketing position that will play an integral role in daily interactions with LYMBR clientele. This position will contribute to the company's growth by expertly and effectively growing our community. The ideal candidate will have a passion for our culture and brand. Must be personable, efficient and a high performer in a fast-paced, dynamic, growing company environment and will be responsible for upholding the day-to-day operations of their studio. This position reports to the Studio Manager. This is an hourly, part-time position. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
Responsibilities:
Lead membership sales and lead generation with monthly goals.
Lead grassroots marketing (outside prospecting). Coordinate marketing events.
Build and maintain strong relationships with our clients, partners, and the local community
Oversee retail operations, merchandising and inventory while providing feedback as needed
Collaborate with marketing team to create in-studio content for social media and advertising campaigns.
Manage inventory, ensure studio is properly stocked, and handled merchandise display
Continuously monitor and analyze performance to identify areas for improvement and make data-driven decisions
Represent LYMBR in a professional and enthusiastic manner, fostering and maintaining positive relationships
Provide high-level customer service and exceptional hospitality to members, handling client issues and concerns in a positive and timely manner.
Proactively identify and pursue new revenue opportunities such as partnerships or sponsorships
Attend networking and industry events to promote the studio and stay current on industry trends
Requirements:
3+ years of experience in sales and marketing with a proven track record of meeting or exceeding targets
Exceptional customer service and communication skills
Passion for wellness and alignment with LYMBR’s culture and values
Flexibility to work a non-traditional schedule that aligns with the LYMBR studio. Must be available to work weekends and some holidays
Strong business acumen and the ability to think strategically
Welcomes new challenges and embraces the hustle of a start-up environment. Conveys a willingness to help LYMBR grow.
Ability to adapt to a fast-paced, ever-changing work environment
Willing to be an active member of the studio community.
20-25 hours per week
Benefits
Great work culture: Challenging and rewarding, teamwork and camaraderie, commitment to excellence, growth potential
Monthly performance-based sales commission
Stretch for FREE at any studio location on a walk-in basis ($2,400 yearly value)
A working environment where your voice and concerns are HEARD and addressed. We love feedback and suggestions