Scanning and Imaging Supervisor

3 weeks ago


Topeka, United States TDEC Full time
Job DescriptionJob DescriptionSalary: 45-50k DOE

TDEC, a nationally recognized Business Processing Organization (BPO), seeks an experienced Scanning and Indexing Supervisor for a client in our Topeka, KS office.


Duties and Responsibilities:

  • Responsible for building a cohesive and effective team as well as serving as a mentor and role model for the staff
  • Staff Management: Recruit, train, and develop quality staff members
  • Build and support a positive team environment
  • Provide continuous motivation and contact with team to maintain a quality service culture
  • Assume a working role assisting with prepping, scanning, and importing process
  • Provide backup for members of the Imaging Team when they cannot be present
  • Perform Quality Assurance checks to ensure all employees are following correct guidelines and procedures in their day to day work
  • The Supervisor shall ensure that all staff have participated in training to understand responsibilities associated with scanning and imaging documents correctly, including ongoing training
  • The Supervisor shall develop training materials, a training plan, and a training calendar in collaboration with training staff and update as needed
  • Ability to conduct performance reports, which are due daily and weekly as an aggregate count of the prior and current workloads
  • Communicate with the Quality Assurance team to ensure all documents meet standards
  • Maintain scanning equipment

Experience Required:

  • US Citizenship
  • 5+ years as a Scanning and Imaging Supervisor
  • Timeliness, leadership and ability to prioritize and delegate tasks
  • Daily, weekly and monthly reporting experience, including delivering and proposing reports to higher level executive staff members


Experience Preferred:

  • Bachelor’s Degree from an Accredited University

 

Equal Opportunity Employer/Veteran/ Disabled



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