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Intake Coordinator

3 months ago

Edison, United States Grace Healthcare Services Full time
Job DescriptionJob Description

Intake Coordinator, Edison NJ
Monday - Friday 8:30am-5:00pm

Grace follows strict protocols to keep our employees safe from Covid -19, providing PPE for Staff

Grace was founded in 2005

It is our belief that the delivery of hospice care can be taken to a new level of excellence by those who understand the privilege of what it means to serve the terminally ill. The privilege of serving patients at the end of life throughout New Jersey. We are dedicated to advancing the quality of hospice care in the communities that we serve. Our promise is to utilize the inherent expertise of our staff to educate consumers and serve patients and families with the highest level of dignity and grace.

Purpose: The Intake Coordinator is primarily responsible for the referral process and performs a variety of clerical, administrative, and other tasks in support of the business operations

Job Description:

  • Presents a positive, professional image of the organization on the phone and in all interactions with clients, patient/family members, staff, and others
  • Process and document all new referrals
  • Contact Community Representatives as soon as a referral is received
  • Alert Clinical Director or designee when admission is going to take place
  • Contact referral source to update on the intake process
  • To ensure compliance, follow up and track:
  • Patients who are skilled and date coming off of skilled care
  • Receipt of consents
  • Missing consents, Initial Plans of Care, Physician Certifications & Revocations, and other missing admission paperwork.

Qualifications:

  • High school graduate or equivalent
  • Three years relevant prior work experience
  • Excellent communication & organizational skills
  • Computer literate in Word, Excel, and PowerPoint
  • Able to handle multiple tasks
  • Good typing skills
  • Excellent telephone skills and professionalism