Intake Coordinator

7 days ago


Edison, New Jersey, United States Law Office of Abhisha Parikh Full time
Intake Specialist Opportunity

We are seeking a highly skilled Intake Specialist to join our team at the Law Office of Abhisha Parikh. As the first point of contact for our law firm, you will play a critical role in screening and surveying potential clients, helping our lawyers manage their meetings, and ensuring a seamless client experience.

Key Responsibilities:
  • Take inbound calls and messages from prospective clients, screening them for consultations and gathering comprehensive details.
  • Regularly review and update the Intake Pipeline to maintain organized client flow and ensure accurate data integrity.
  • Keep records using Excel to track PNC conversions and ensure data accessibility.
  • Proactively engage with PNCs to gather essential information and ensure all relevant documents and notes are reflected and updated.
  • Screen and assess upcoming consultations to ensure a smooth process.
Requirements:
  • Fluency in Hindi and/or Gujarati.
  • Proficiency with Microsoft Office products, especially Microsoft Excel.
  • Sales or customer service experience highly valued.
  • Strong computer and data entry skills.
  • High school diploma or equivalent required, while a Bachelor's degree is desired.
  • Familiarity with case management and CRM systems a bonus.
  • Strong ability to communicate eloquently and empathetically.

We offer a competitive hourly rate of $15 with high incentive pay/bonus opportunities. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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