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Manager, Instructional Design

3 months ago

Sacramento, United States Futuro Health Full time
Job DescriptionJob DescriptionDescription:

Position: Manager, Instructional Design (Fully Remote)


Classification: Full-time, Exempt


Reports to: Chief Learning Officer


Date: June 2024


MISSION: Futuro Health launched in 2020 to address the critical shortage of workers in the healthcare sector. Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. Initially funded by a $130 million investment from Kaiser Permanente through a collective bargaining agreement with SEIU-UHW, Futuro Health has since grown to have a portfolio of funders, grants and contracts to do our work that is life changing. Every year, thousands of diverse adults become Futuro Health Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. What sets Futuro Health apart is our comprehensive approach to supporting Futuro Health Scholars throughout their education journey and our deep expertise in the healthcare sector. We address the healthcare workforce shortage by personalizing education journeys for diverse adults to enter into allied healthcare careers at low or no-cost. More on Futuro Health can be found at www.FuturoHealth.org.


OUR VALUES

  • We keep Scholars, communities, and equity at the center of our work.
  • We design solutions that are agile, inclusive, and scalable.
  • We earn and maintain trust through collaboration and accountability.
  • We pave the way with leading-edge practices.
  • We use data science to inform continuous improvement.
  • We look toward the future and embrace new opportunities.

Why Should You Join Futuro Health: Do you seek to change lives for the better? Do you want a role in a nonprofit focused on designing solutions and bringing direct services to make a difference to Scholars, communities and the nation? Have you shown grit when it comes to taking on challenges and pushing forward to resolution? Our team of talents share a commitment to Futuro Health’s nonprofit mission. We celebrate the opportunity to transform lives through our purpose-driven work. We bring our skillsets, a can-do attitude, and a collaborative approach to our everyday work of forging workforce development models that apply best practices. We know it takes collective effort to design adult-friendly, inclusive, agile, and scalable solutions that meet the big challenges of the day -- ranging from worker shortages, social and economic mobility, to equity in care. If these qualities speak to you, apply to become part of the Futuro Health team.


Position Summary: As the Manager of Instructional Design, you will create, lead, and oversee the design and development of Futuro Health’s online course modules in the Learning Management System (LMS).


Instructional Design:

  • Craft and build interactive course modules within the LMS platform (e.g., Canvas, Articulate 360).
  • Design visually engaging graphics and multimedia components for course materials.
  • Streamline content structure and optimize course navigation for user-friendly access.
  • Formulate assessments to gauge learning outcomes effectively.
  • Customize digital badges and certification outputs to suit specific requirements.
  • Knowledge and practical application of learner-centered design.
  • Formulate microlearning efforts tailored for adult learners, incorporating in-person and virtual components in collaboration with subject matter experts, developers, and external contractors.
  • Collaborate in pilot implementations of newly developed or redesigned programs to observe the learner experience and offer feedback.
  • Ensuring consistency across all materials and products is crucial when integrating revisions and updates to adhere to the Futuro Health branding.

Learning Management System Administration:

  • Configure, customize, and maintain the LMS to align with the organization's training and development needs.
  • Upload, organize, and maintain course content, ensuring it’s up-to-date and engaging.
  • Create and update eLearning courses, modules, and learning materials.
  • Provide training to administrators and users on LMS functionality.
  • Configure security and access using best practices.
  • Evaluate the effectiveness of the LMS and its alignment with organizational goals.

Leadership and Collaboration:

  • Oversee instructional design team.
  • Accurate scoping of project management to launch programs and courses within an agreed-upon time frame.
  • Work with domain subject matter experts to ensure the curriculum meets scholars where they are.
  • Engage in collaborative efforts with instructional design specialists, program managers, and subject matter experts to strategize, conceive, and construct interactive digital learning materials that adhere to adult learning principles.
  • Research and recommend emerging educational technologies as they become available.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Division Leadership: Research, develop, implement, and manage a comprehensive student services portfolio that aligns with Futuro Health’s mission and strategic goals.


Personnel Management: Appropriately staff and inspire a team of service-driven professionals with clear expectations while promoting Futuro Health’s culture. Foster professional growth and retain talent.


Innovation: Research best practices while assessing the effectiveness of the current team. Proactively propose innovative solutions to build a best-in-class support model.


Strategic Collaboration: Work closely with the CLO and other senior leaders to align student services strategies with overall organizational objectives.


Resource Allocation: Manage budget effectively, allocating resources to optimize support services while aligning with financial goals.


Training and Professional Development: Develop and deliver training sessions to student services staff, ensuring they are equipped to provide high-quality student support.


Reporting: Prepare regular reports for the CLO and executive team, highlighting the achievements and impact of student services initiatives.


Advocacy and Support: Serve as a champion for students, advocating for their needs and collaborating with internal teams to address challenges and create a supportive learning environment.


Qualifications:

  • 3-5 years of experience in instructional design or adjacent careers. Healthcare experience is a plus.
  • Strong understanding of equity, diversity, and inclusion in education and workforce development.
  • Proven track record of program development, implementation, and assessment.
  • Exceptional leadership and team management skills, with the ability to inspire and guide a diverse team of professionals.
  • Excellent communication and interpersonal skills, enabling effective collaboration with internal and external stakeholders.
  • Data-driven mindset, proficient in data analytics to guide decision-making and measure program effectiveness.
  • Budget management experience, including resource allocation and financial stewardship.
  • Familiarity with healthcare education and workforce development is a plus.
  • Passion for Futuro Health's mission and commitment to advancing healthcare education.
  • Working knowledge and proficiency with Microsoft Office Suite (Teams, Word, Outlook, Excel, PowerPoint), learning management systems (Canvas, Articulate 360), Power BI, Visio, Internet access, and databases.
  • Ability to standardize and document processes, including for training purposes.

Education: Bachelor’s degree in education, instructional design, business, marketing or related field is required. Master’s degree preferred.


Work Environment/Travel:

This is a remote role. Travel will also be required to attend meetings and conferences.


Supervisory Responsibility:

This role will have supervisory responsibility over other staff.


Physical Demands: Able to sit, stand, and type for long periods. Ability to work irregular hours, including after-hours and weekends, although this will be infrequent.


Position Type: This position is full-time. The hours may include weekends, nights, and holidays.


Futuro Health is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


Applicants must be authorized to work within the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Requirements: