Salesforce QA

3 weeks ago


Boston, United States NavitsPartners Full time
Job DescriptionJob Description

Position Title: Salesforce QA & Security Lead
Duration: 8 weeks
Location: Remote (Boston, MA)
Schedule: 8:45 am - 5:00 pm, Monday to Friday (Occasional after-hours work required for system upgrades, deployments, and emergency system recovery)
Department: Technology, Analytics and Digital Transformation
Reports To: Associate Deputy Commissioner

Position Summary:

The Salesforce Quality Assurance (QA) & Security Lead supports the Agency as a member of the Technology, Analytics, and Digital Transformation team. The QA Lead is responsible for assessing overall Salesforce system risk, creating a test harness to mitigate risks, and executing a comprehensive test plan to ensure all security vulnerabilities are addressed. The successful candidate will be solutions-oriented, technically proficient, innovative, a critical thinker, and an excellent communicator.

Responsibilities:
  • Develop and support a detailed Quality Assurance plan (QA Plan) optimized to reduce and eliminate security or privacy vulnerabilities in the Salesforce-based licensing system.
  • Execute the QA Plan, track progress, and report regularly to the Associate Deputy Commissioner of Technology, Analytics, and Digital Transformation.
  • Review existing penetration test results and other test outcomes to determine the best QA approach for addressing known and potential security vulnerabilities in the Salesforce system.
  • Incorporate Salesforce.com best practices into proposed solutions.
  • Develop detailed test plans and communicate with team members, including Salesforce.com developers and administrators.
  • Develop and execute comprehensive system test plans, conditions, test scripts, and test cases.
  • Recommend and facilitate solutions through accurate assessment of workflow, data, and process-related issues.
  • Test bug fixes within Salesforce to ensure performance success as per requirements and deploy them to production.
  • Conduct regular internal system audits and prepare for future penetration tests.
  • Create and deliver related QA documentation and training, documenting the test plan, test harness, configuration changes, and results.
  • Document and track all activities within Jira.
  • Demonstrate teamwork by working cooperatively with others, contributing to shared departmental goals.
  • Support the client’s mission, ethics, and values, adhering to general operational standards.
Qualifications:
  • Education: Bachelor's Degree in a related field or equivalent work experience.
  • Experience:
    • Four (4) + years of QA experience in large enterprise settings delivering solutions on the Salesforce platform; experience in a government or state agency is a plus.
    • Mastery of software Quality Assurance/Testing methodologies.
    • Strong knowledge and hands-on experience using SQA tools (TestRail & JIRA) and database querying tools.
    • Knowledge and hands-on experience with:
      • Salesforce.com
      • Agile Scrum (QA lead, scrum master a plus)
      • JIRA and other CI/CD tools
      • Microsoft Office tools, including Excel, Word, PowerPoint, Teams, and SharePoint Online
  • Demonstrated ability to document, track, and drive the team toward QA goals and objectives.
  • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies in both cloud and on-premises environments.
  • Highly organized with detailed documentation skills on processes, standards, and projects.
  • Exceptional time management and prioritization skills with effective multitasking ability.
  • Ability to work independently and collaboratively with both technical and non-technical staff and senior management across Commonwealth of Massachusetts organizations.
  • Strong written and oral communication skills for providing technical support to diverse audiences.
  • Experience working on projects with external vendors, ensuring high-quality software delivery on time and according to agreed-upon functionality.

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