Director, Salesforce Engineering

3 weeks ago

Boston, Massachusetts, United States Wasabi Technologies Full time

At Wasabi, we're a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We're a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API request and delivered as a single-tier solution. Cloud storage has never been so simple, so fast and so inexpensive. It's all part of our vision to make cloud storage the next great global utility, just like electricity.

Role Description: Director, Salesforce Engineering

Role Purpose:

Wasabi is looking for a Director of Salesforce Engineering that will lead all of the technical delivery for our business systems. The ideal candidate will lead a globally distributed team of highly skilled Salesforce developers and admins, while also doing hands-on development and code review when needed. We are looking for a leader that not only has Salesforce depth, but also has the broad enterprise architecture experience to design an end-to-end system (including potential custom build) to effectively support the growth of our business.

In addition to being a deeply technical leader, the Director will also have business acumen, including deep knowledge of the lead to cash process for a SaaS / Consumption model business. The leader should be comfortable working in a product management / engineering model with the ability to build a technical roadmap that aligns with business priorities.

This role reports to the VP of IT and Business Systems.

*Principals Only. No Recruiters.

Responsibilities:

  • Partner with the business systems product managers to understand requirements and deliver optimal technical solutions.
  • Motivate and mentor a high-performance technical team to execute on the technical roadmap.
  • Organize into an agile SDLC with a focus on incremental delivery and high quality software.
  • Establish core KPIs for the team to measure success (e.g. Incidents, cost/transaction, availability, MTTR).
  • Work cross-functionally with team members across the company to align salesforce engineering efforts with other functional priorities.
  • Own the technical roadmap for Wasabi's business systems.
  • Communicate plans and progress to key partners and stakeholders in a timely and effective manner using appropriate written and spoken channels.

Requirements:

  • 7+ years of experience with hands-on Salesforce development, configuration, and support.
  • CPQ plus billing depth required.
  • Experience building scalable and resilient custom-built applications and micro-services.
  • Expert knowledge of various integration methods and solutions including both custom and 3rd party (e.g.Mulesoft).
  • Expertise across Salesforce Sales Cloud, Marketing Cloud, Revenue Cloud, Service Cloud.
  • Experience implementing Salesforce Portals (Community & Partner portals).
  • Deepexpertise in Apex, Controllers, Triggers, Configuration, batch processes,VisualForce,Lightning, SOQL, Process Builder, Flows, REST APIs and web services.
  • Understands Salesforce security and administration best practices.
  • Strong understanding of SDLC best practices and operating in an agile framework.
  • Depth in CI/CD and devops tooling and best practices with an overall understanding of software change management.
  • Experience supporting different compliance efforts including SOC2, SOX, GDPR, FEDRamp, etc.
  • Depth in business systems QA and testing best practices and automations.
  • Netsuite and Hubspot experience a plus.

Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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