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Sales Representative
3 months ago
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
COMPANY OVERVIEW
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 150 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.
AVAILABLE POSITION
Hand & Stone Massage and Facial Spas on 2500 GRANT AVE is looking for a responsible, dependable individual with excellent COMMUNICATION and SALES skills to join our team We are currently looking to fill a Full Time Sales Representative position.
POSITION SUMMARY
Our Sales Representatives are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients. A more extensive list of the responsibilities is as follows:
- Meet membership sales goals
- Communicate sales promotions and service options with clients
- Schedule/Confirm appointments and balance the daily appointment book
- Greet and check-in/out clients before/after their appointment
- Learn about our products and services for effective, clear communication
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management
- Uphold store cleanliness standards in the entire spa
- Communicate the continually changing schedule and operational needs with coworkers
- Communicate with both massage therapists and estheticians to maximize the appointment book
- Computer data entry
- Hourly rate PLUS competitive commission and bonuses - earn $30 per membership sold
- Health Insurance (vision included)
- Dental Insurance
- Aflac
- 40 hours PTO
- Bonus Pay
- Employee Discount
- Sales experience with proven results; membership sales is a plus
- Capability to work flexible hours including nights, weekends and some holidays
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude; remain calm in fast pace environment
- Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
- A strong team player with the ability to work independently under minimal supervision
- Exceptional with organizing and prioritizing; attention to detail and multi-tasking
- Critical thinking skills, including customer conflict resolution
- Associate or Bachelors Degree
- 2+ years in sales
- Experience using Zenoti or salon booking computer software
