Solutions Engineer

1 month ago

Marietta, United States SageNet LLC Full time
Job DescriptionJob DescriptionCompany Overview

SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes, and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable, and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners, and communities. The company believes that by creating, discovering, and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities, and energy organizations. SageNet manages communications for more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Chicago, Philadelphia, Toronto and Washington, D.C.

Job Purpose

As a Solutions Engineer, you bridge technical expertise and customer needs. Your role involves pre-sales technical consulting for managed network and computing solutions. You collaborate with customers, understand their requirements, and architect customized solutions aligned with Zero Trust/Cybersecurity principles.

Duties and Responsibilities
  • Technical Consultation:
    • Establish and maintain technical relationships with prospects and existing customers.
    • Builds the Technical Architectual Documents with responsibility for end-to-end designs.
    • Creates BOM’s and develops a scope of work for the solution.
    • Understand how to develop a SOW to address the customer solution.
    • Trusted advisor to the customer for solving customer business challenges.
    • Serve as a subject matter expert on SageNet’s services and equipment offerings.
  • Solution Development:
    • Co-develop pricing and ROI strategies with Sales Account Executives.
    • Architect complete solutions based on existing products, services, and future roadmaps.
    • Strong knowledge of building Cyber Security Solutions.
  • Proposal and Presentation:
    • Provide accurate costing and documentation for proposed custom solutions.
    • Strong ability to influence the customer on the SageNet solution.
    • Engage company resources to create high-quality RFP/RFI/RFQ responses.
    • Deliver technical presentations to customers.
  • Collaboration and Content Creation:
    • Team up with Account Managers and technology partners.
    • Assist in proposal development, technical white papers, and feedback reports.
    • Evaluate new products and services.

Required Qualifications
  • Minimum 10 years of Technical Pre-Sales Experience illustrating the value of products and services.
  • Strong analytical ability and excellent communication skills.
  • In-depth knowledge of SDWAN, SASE, Cyber Security, and Cloud Computing.
  • Ability to qualify, design, and price LAN, WLAN, and WAN solutions.
  • Proven ability to establish and nurture relationships within large IT organizations, technology partners, and networking events.
  • A strong desire to learn new concepts rapidly and the ability to think creatively when faced with new opportunities.
Preferred Qualifications
  • Familiarity with network architectures using Cisco, Meraki, and/or Fortinet equipment.
  • Practical experience in configuring and managing networking equipment.
  • Industry Technical Certifications (ITIL, ITSM, or Cyber Security certs).
  • Cisco/Meraki and Fortinet Professional Certifications.
  • A bachelor’s degree in computer science or software engineering is preferred.

Working Conditions
  • Corporate office spaces, remote work, and customer site visits.
  • Dress code expectations include business casual attire in the office and professional attire when meeting with customers.
  • Travel: nights, weekends, and overnight travel (approximately 25% of your time).
  • Comfortably handle domestic air travel.
  • Productively work in a hybrid work environment which consists of 2 mandatory “all-in” days, 1 variable day, and 2 virtual days. Hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.

Physical Requirements
  • You should be able to sit for extended periods without issues.
  • While giving presentations, you’ll need to stand for prolonged periods.
  • Extensive use of hands and fingers is required for tasks such as typing, handling baggage, and paperwork.
  • Good eyesight is essential for reviewing contracts and data on computer screens or in physical form.

Classification*: ExemptPosition Type: Full TimeTravel Requirements: Up to 25% domestic travelDirect Reports: NoneSafety Sensitive: No

Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered the property of SageNet. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with SageNet from third parties must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.

Please contact Katie.Halstead@sagenet.com for any questions.

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