Current jobs related to CareIQ Service Coordinator I - Jacksonville - CorVel Healthcare Corporation

  • CareIQ Service Coordinator

    3 weeks ago

    Jacksonville, Florida, United States CorVel Corporation Full time

    Job Summary:The CareIQ Service Coordinator provides administrative support to claimants, providers, and claims professionals regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent customer service to both inbound and outbound customers. A CareIQ...

  • CareIQ Service Coordinator I

    3 weeks ago

    Jacksonville, United States CorVel Corporation Full time

    JOB SUMMARY: The CareIQ Service Coordinator provides administrative customer service and file management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent...

  • CareIQ Service Coordinator

    2 weeks ago

    Jacksonville, Florida, United States CorVel Corporation Full time

    Job SummaryThe CareIQ Service Coordinator provides exceptional administrative support to claimants, providers, and case managers in the delivery of ancillary healthcare services. This role requires a high level of accuracy, urgency, and communication to ensure seamless service delivery.Key ResponsibilitiesProvide telephonic customer service in a high-volume...

  • CareIQ Service Coordinator I

    3 weeks ago

    Jacksonville, Florida, United States CorVel Healthcare Corporation Full time

    Job SummaryThe CareIQ Service Coordinator I provides administrative support and customer service to claimants, providers, and case managers regarding new and ongoing ancillary healthcare services. This role requires excellent communication and problem-solving skills to ensure that services are completed on schedule and without interruption.Key...

  • CareIQ Service Coordinator

    2 weeks ago

    Jacksonville, Florida, United States CorVel Corporation Full time

    Job SummaryThe CareIQ Service Coordinator plays a vital role in providing exceptional customer service and administrative support to claimants, providers, and case managers. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide telephonic customer service to...

  • Customer Service Representative I

    4 months ago

    Jacksonville, United States Fortegra Full time

    **Customer Service Representative I** * 10751 Deerwood Park Blvd, Jacksonville, FL 32256, USA * Full-time **Company Description** Fortegra Corporation, an insurance services company, provides insurance-related products and distribution and administration services in the United States. The company was formerly known as Life of the South Corporation and...

  • Customer Service Representative I

    3 weeks ago

    Jacksonville, Florida, United States HonorVet Technologies Full time

    About the Role:HonorVet Technologies is seeking a highly skilled and customer-focused Customer Service Representative I to join our team. As a key member of our customer support team, you will be responsible for providing exceptional phone support to our customers, ensuring their needs are met and exceeded.Responsibilities:Call Coordinator: Answer phones...

  • Transmission Service Coordinator

    1 day ago

    Jacksonville, Florida, United States Reliable Transmission Service Full time

    Job SummaryReliable Transmission Service is seeking a highly skilled and detail-oriented Branch Assistant to join our team. As a key member of our branch operations, you will be responsible for initiating transmission services and repairs, verifying warranty and service contract coverage, and maintaining customer rapport and records.This is a dynamic role...

  • Solutions Services Specialist I

    3 months ago

    Jacksonville, United States LotSolutions, Inc. Full time

    Job DescriptionJob DescriptionThe Solutions Services Specialist I ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes for plans, coordinating with other team members and departments internal and external to resolve inquiries and issues for customers.Minimum Qualifications:High School Diploma or...

  • Park Ranger

    2 weeks ago

    Jacksonville, United States National Park Service Full time

    Timucuan Ecological & Historic Preserve (TIMU) Jacksonville, FL-TERM-NTE: 2 years. This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of two years, or more based on any changes to regulations governing the number of years term appointments may last, without further...

  • Food Service Team Member

    3 weeks ago

    Jacksonville, Florida, United States Quality Drive-In I, LLC Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Carhop/Skating Carhop at Quality Drive-In I, LLC. As a Carhop, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.Key Responsibilities:Deliver food and beverages to customers in a...

  • Service Coordinator

    3 days ago

    Jacksonville, Florida, United States Arlington Toyota Full time

    Arlington Toyota Service Department Job OpportunityWe are seeking a highly skilled and customer-focused Service Coordinator to join our team at Arlington Toyota. As a Service Coordinator, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Respond to customer inquiries and schedule service...

  • Service Coordinator

    6 days ago

    Jacksonville, Florida, United States Jacksonville HA Full time

    Job Title: Service CoordinatorJob Summary:The Jacksonville Housing Authority is seeking a highly motivated and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in providing family supportive services to residents at no cost. Your primary responsibility will be to assist residents in assessing their...

  • Logistics Coordinator I

    4 weeks ago

    Jacksonville, United States BENNETT MOTOR EXPRESS Full time

    Job DetailsJob Location BME-FLJ (New) - Jacksonville, FL Position Type Full Time Education Level High School Travel Percentage None Job Shift Day Job Category Distribution - Shipping DescriptionCompany Overview: The Bennett Family of Companies is a leading nationwide provider of trucking, logistics, warehousing, crane and rigging services, which is...

  • Program Coordinator I

    3 weeks ago

    Jacksonville, Florida, United States Florida State College at Jacksonville Full time

    About the RoleThis position provides administrative support and coordination for non-instructional programs and locations within Florida State College at Jacksonville.Key ResponsibilitiesProvide coordination for non-instructional programs, locations, and classes.Perform day-to-day coordination of staff and other support within a given area of...

  • Reporting Coordinator

    1 week ago

    Jacksonville, Florida, United States Triad Financial Service Inc. Full time

    Job Title: Reporting CoordinatorWe are seeking a highly skilled Reporting Coordinator to join our team at Triad Financial Services Inc. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously.Key Responsibilities:Act as the primary point of contact between the reporting...

  • Nurse I

    3 weeks ago

    Jacksonville, Florida, United States CHRISTUS Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse I to join our team at CHRISTUS Health. As a Registered Nurse I, you will play a vital role in providing high-quality patient care and contributing to the overall success of our healthcare organization.Key ResponsibilitiesPatient Assessment and Care Planning: Conduct thorough...

  • Program Facilitator I

    2 weeks ago

    Jacksonville, Florida, United States Florida State College at Jacksonville Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Program Facilitator I. In this role, you will provide coordination and support for non-instructional programs and locations, ensuring seamless operations and excellent customer service.Key ResponsibilitiesProvide day-to-day coordination of staff and other...

  • Clinical Service Representative I

    2 weeks ago

    Jacksonville, Florida, United States University of Florida Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Clinical Service Representative I to join our team at the University of Florida College of Medicine – Jacksonville. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient service, managing patient scheduling, and performing various...

  • Nurse I

    3 weeks ago

    Jacksonville, United States Christus Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse I to join our team at Christus Health. As a Registered Nurse I, you will play a vital role in providing high-quality patient care and contributing to the overall success of our healthcare organization.Key ResponsibilitiesPatient Assessment and Care Planning: Conduct thorough...

CareIQ Service Coordinator I

3 months ago

Jacksonville, United States CorVel Healthcare Corporation Full time
Job DescriptionJob Description

The CareIQ Service Coordinator provides administrative customer service and file management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Service Coordinator operates with a high focus on accuracy, urgency and communication to ensure that services are completed on schedule and without interruption.

The shift for this role will be Monday-Friday, 11:00am - 8:00pm EST.

This is a remote position but for continuity of business with our management team, candidate needs to reside and work in the Central or Eastern time zones.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Provides telephonic customer service in an inbound and outbound high-volume call-center environment.
  • Completes accurate data review and entry.
  • Able to learn and operate corporate proprietary systems.
  • Requests and reviews treatment and appointment documentation to verify completion and accuracy.
  • Completes administrative review of claim authorization, referral orders, appointment notes and reports to ensure services that have been completed, ordered and authorized are in alignment.
  • Ensures all case stakeholders are updated regularly.
  • Types and proofreads reports and correspondence via email and management systems.
  • Transcribes correspondence/reports from dictation.
  • Uses problem solving and critical thinking skills to ensure daily scheduling challenges do not cause delays in securing appointments.
  • Requires regular and consistent attendance.
  • Meets departmental production and quality performance expectations.
  • Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).
  • Additional duties as required.

KNOWLEDGE & SKILLS:

  • Process oriented and effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
  • Excellent written and verbal communication skills.
  • Ability to meet designated deadlines
  • Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems
  • Strong interpersonal, time management and organizational skills
  • Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations.
  • Ability to work both independently and within a team environment.

EDUCATION/EXPERIENCE:

  • High School diploma
  • Prior work experience in a detail oriented customer service environment

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $14.90 - $22.74 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Remote