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Assistant Service Advisor

2 months ago

New Bern, United States Chevrolet of New Bern Full time
Job DescriptionJob Description

Automotive Assistant Service Advisor

New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Assistant Service Advisor will act as an assistant to our Service Advisors and Management Team. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities.

What We Offer

  • Competitive Pay Plan
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services

Service Advisor responsibilities:

  • Meet and Greet customers and assist with writing up repair orders
  • Answer Phones
  • Schedule Reservations
  • Provide customer follow up
  • Answer questions about service scheduling, completion times, drop off and pick up of customer cars.
  • Assist with flagging repair orders
  • Maintaining a positive customer relationship to ensure repeat business
  • Contact customers for customer satisfaction 

Applicant qualifications:

  • Quick learner in computer operating systems
  • Reliable and Punctual 
  • Excellent customer service, interpersonal and communication skills.