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Staff RN, Labor and Delivery, Night Shift
1 week ago
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Shift Lead
1 month ago
Position Summary:
We are looking for a dedicated and energetic Shift Lead to join our team at La La Land Kind Café. As a Shift Lead, you will be responsible for overseeing the daily operations of the café during your shift, ensuring excellent customer service, and promoting our mission of spreading kindness.
Key Responsibilities:
- Lead by Example: Demonstrate and promote the values of La La Land Kind Café through exceptional customer service, kindness, and positivity.
- Supervise Team Members: Provide guidance and support to baristas and other team members, ensuring they adhere to company standards and policies.
- Customer Service: Engage with customers in a friendly and positive manner, addressing their needs and concerns promptly and professionally.
- Operational Management: Oversee the daily operations of the café, including opening and closing procedures, inventory management, and ensuring cleanliness and organization.
- Training and Development: Assist in training new employees and providing ongoing development opportunities for existing team members.
-Problem Solving: Handle any issues that arise during your shift, including customer complaints, equipment malfunctions, and staff concerns.
- Financial Responsibilities: Assist with cash handling, sales reporting, and ensuring accurate transactions.
- Promote Kindness: Encourage a culture of kindness among team members and customers, finding creative ways to spread positivity within the café and the community.
Requirements:- Experience: Previous experience in a leadership role in a fast-paced café or similar environment preferred.
- Skills: Strong leadership, communication, and interpersonal skills. Ability to multitask and work efficiently under pressure.
- Attitude: Positive, kind, and enthusiastic with a passion for promoting kindness and providing excellent customer service.
- Availability: Flexible availability, including weekends and holidays.
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