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Application Engineer

3 months ago

Aurora, United States Civic Minds Full time
Job DescriptionJob Description

Job: Application Engineer

Location: Aurora, IL
Fulltime Direct hire

Position Summary

Perform functions to promote sales and effective use of our products by providing instructions, software demonstrations, and recommendations. Provide software support to cus tomers and our personnel.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities

  1. Analyze customer problems and applications for PMI, CMM, Form and/or QV/QS products. Recommend and assist in develop ing parameters for appropriate software.
  2. Provide instructions to, conduct software demonstrations for, and answer technical ques tions from customers and other personnel.
  3. Assist in correction of software problems.
  4. Conduct or assist distributor personnel with end-user sales calls.
  5. Participate in product knowledge training sessions.
  6. Prepare and submit required reports in a timely manner.
  7. Participate in distributor trade shows.
  8. Keep informed on our products, effective demonstration methods, and com petitor activi ties. Communicate new developments.
  9. Attend regional meetings and participate in sales training and product knowledge sessions as required.
  10. Update Customer Management Tool (CRM) as directed.

Competencies

  1. Communication, Oral and Written
  2. Quality and Quantity of Work
  3. Problem Solving
  4. Customer Focused/Interpersonal
  5. Job Knowledge
  6. Self-motivated

Supervisory Responsibilities: There are no supervisory responsibilities for this position.

Work Environment: Office Environment. Showroom floor.

Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. This person will be using various equipment to create solutions for customers.

Position Type and Expected Hours of Work: This is a full-time position.

Monday Friday 8:30AM-5:00PM

Travel: Up to 50% travel is required with an average of up to 5 hours driving at one time.

Required Education and Experience: Education equivalent to a 2 years of college or specialized training; additional specialized training. One year experience.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reports to: Regional Sales Manager