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Patient Collections Specialist
1 month ago
Our client is seeking a Patient Collections Representative to support their department. This is a DIRECT HIRE opportunity, offering $21-$23 hourly.
Role: Patient Account Representative
Location: Irving, TX
Hours: M-F 8-5pm
Pay Rate Range: $ 21 - $ 23 / hour
Job Duties:
- Accurate data entry of information into the computer system
- Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
- Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
- Timely and accurate filing and billing of all patient transactions
- Handle incoming calls from patients and triage billing inquiries regarding outstanding balances
- Take payments over the phone
- Make outbound calls to patients / guarantors regarding outstanding balances and offer payment options
- Review patient account balances and determine that appropriate actions have been previously taken by billing, payment posting and AR followup
- Answer/respond to correspondence related to patient accounts
- Posting of charges, payments, adjustments and related activities in EHR.
- Work well individually or in a team environment accomplishing set goals
- Ability to maintain confidentiality
- Performs other related duties as assigned
Qualifications:
- 3+ years of medical office experience
- 1-2 years of customer service experience in a medical setting (which can be a healthcare call center environment)
- Must understand basic AR and how to look at patient accounts
Why choose Addison Group?
- Pay: We negotiate high salaries using the US Bureau of Labor Statistics.
- Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, and 401k.
- Permanent Employment: Many of Addison's job openings lead to potential permanent employment.
- Connections: You connect directly with hiring managers.
- Options: You are presented multiple employment options near your home.
- Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
- Equipment Provided
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
