Case Aide

3 weeks ago

Decatur, United States Catholic Charities Full time
Job DescriptionJob DescriptionJob Description: The Case Aide assists the Health Connect Caseworker through a variety of activities.

Job Duties:

  • Transports patients to medical appointments (primary care physician, specialists, diagnostic tests, lab tests, etc).
  • Transports patients to appointments related to their clinical needs (individual counseling, group counseling, support groups, etc).
  • Assists patients with housing stability by transporting them to appointments with potential landlords, Section 8 housing, etc.
  • Assists patients with their financial issues (e.g. applying for social security, disability, unemployment, food assistance, etc.)
  • Reports to the Caseworker regarding the status of planned patient transportation to appointments.
  • Documents in case notes form their interactions with patients during transportation to appointments.
  • Will make initial contact with potential new patients during periods when the Caseworker is busy working with existing patients.
  • Participates in patient-related agency and hospital staffings and meetings.
  • Assists the Caseworker with obtaining, and if needed, copying, medical records.
  • Makes companionship calls to patients to check in with them regarding their health status and general well-being.
  • Assists Caseworker in securing and linking patients to community resources.
  • Performs other duties as assigned.

Minimum Qualifications:

  • High school / General education degree.
  • Interest in assisting individuals with medically related physical and clinical problems.
  • Maturity, flexibility, and demonstrated initiative.
  • Must possess a valid Illinois driver’s license, appropriate car insurance, and a reliable vehicle.
  • Ability to pass all required tests and background checks.

Who We Are:

Catholic Charities is proud of its nearly 100-year history of providing vital social services in our Diocese. Today, we maintain a substantial presence in eight communities throughout the twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children's Home) and Beardstown (The St. Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards.


Our vast array of services includes counseling programs, senior services and guardianship, health care, residential care, independent living; special education, family preservation services, food and clothing distribution, St. John's Breadline, Meals on Wheels in Decatur, crisis assistance, Med-Assist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores. Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts.


Catholic Charities provides a competitive salary and an outstanding benefits package including generous paid time off benefits and retirement options. As a faith-based ministry, Catholic Charities espouses the social values of the Church and works daily to fulfill the mandate to serve the poor. As a leader in social services, Catholic Charities enjoys a positive community reputation and a myriad of public and private partnerships that help to ensure the needs of our clients are being met.

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