Package Runner- Bedford riverfront residential building)

3 months ago


New York, United States NFC Amenity Management Full time
Job DescriptionJob Description

An NFC Package Runner ensures exceptional service is provided to all residents and their guests. A Package Runner is responsible for delivering packages to the front door of the unit owner/tenant while upholding our 5 Diamond Customer Service Standard and carrying out all workplace expectations and policies.

Reports To: The Package Runner reports directly to Concierge Director

Duties & Responsibilities (include and not limited to the following)

  • Receives and delivers a large number of packages within a residential building
  • When interacting with clients will show genuine sincerity and appreciation
  • Present a professional appearance by adhering to Company Uniform and Grooming Standards
  • Perform at the highest level of Customer Service
  • Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management and residents/guests
  • Follow property specific system to receive and sign for resident packages to ensure efficient delivery to residents
  • Performs miscellaneous job-related duties as assigned
  • Accurately record time and attendance in Company time record keeping system
  • Adhere to all Company Polices as indicated in Employee Handbook and Property specific regulations
  • Knowledgeable of all emergency and safety procedures

Minimum Job Requirements:

  • Must be able to follow a work schedule by being on time and dressed in the proper uniform

Knowledge, Skills & Abilities Required:

  • Ability to follow routine verbal and written instructions
  • Effective communication skills and engage positively with clients



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