Package Runner- Bedford riverfront residential building)
3 months ago
An NFC Package Runner ensures exceptional service is provided to all residents and their guests. A Package Runner is responsible for delivering packages to the front door of the unit owner/tenant while upholding our 5 Diamond Customer Service Standard and carrying out all workplace expectations and policies.
Reports To: The Package Runner reports directly to Concierge Director
Duties & Responsibilities (include and not limited to the following)
- Receives and delivers a large number of packages within a residential building
- When interacting with clients will show genuine sincerity and appreciation
- Present a professional appearance by adhering to Company Uniform and Grooming Standards
- Perform at the highest level of Customer Service
- Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management and residents/guests
- Follow property specific system to receive and sign for resident packages to ensure efficient delivery to residents
- Performs miscellaneous job-related duties as assigned
- Accurately record time and attendance in Company time record keeping system
- Adhere to all Company Polices as indicated in Employee Handbook and Property specific regulations
- Knowledgeable of all emergency and safety procedures
Minimum Job Requirements:
- Must be able to follow a work schedule by being on time and dressed in the proper uniform
Knowledge, Skills & Abilities Required:
- Ability to follow routine verbal and written instructions
- Effective communication skills and engage positively with clients
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