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Configuration Management Process Lead

2 months ago


Washington, United States DS Technologies Inc Full time
Job DescriptionJob Description

About US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success.

DS Technologies Inc is looking for Configuration Management Process Lead role for one of our premier clients.

Job Title: Configuration Management Process LeadLocation: Remote (Candidates must reside in DC, MD, VA, WV, NC, PA, DE, NY, NJ, TX, FL)Industry: Healthcare InsuranceJob Category: Contract to Permanent

Overview: We are seeking a Configuration Management Process Lead to oversee and guide the configuration management process within our organization. This role will ensure the implementation of best practices, standards, and policies related to Configuration Management Database (CMDB) processes. The ideal candidate will have advanced knowledge of Configuration Management Processes, CSDM, Discovery, CMDB structure, MID servers, and the ServiceNow platform.

Position: Contract to Permanent

Responsibilities:

  • Oversee and govern the configuration management process, ensuring quality and adherence to best practices.
  • Collaborate with IT leadership and stakeholders to implement and manage configuration management policies and standards.
  • Provide guidance and support for end-to-end CMDB processes.
  • Develop and establish systematic processes to support Configuration Management.
  • Enhance the organization's expertise in Configuration Management methodologies and processes.
  • Plan, manage, and coordinate the full lifecycle of configuration management in a high interoperability IT environment.
  • Empower CMDB stakeholders to effectively utilize and leverage the CMDB database and associated processes.

Requirements & Qualifications:

  • Bachelor's degree in Computer Science, Data Analytics, Business Management, Accounting, Finance, Process Improvement, or a related field, or equivalent job experience.
  • 8+ years of total experience, with at least 4 years in CMDB, CSDM, and Configuration Management within IT operations, managed services, or service delivery environments.
  • Experience with ServiceNow Discovery.
  • Basic knowledge of the ITIL framework.
  • Strong technical competencies with the Common Service Data Model (CSDM), Discovery, CMDB structure, and MID servers.

Benefits:

  • Opportunity to work with a well-established healthcare insurance organization.
  • Remote work flexibility.

Additional Information:

  • Candidates must reside in one of the specified states.
  • This position offers a contract-to-permanent opportunity.

Candidate Details:

  • Contact Person: [Insert Contact Person's Name and Email]

If you are interested, Kindly share your resume to Nikitha@dstechnologiesinc.com

Thanks

DS Technologies - Team