Human Services-Assistant Site Manager
4 weeks ago
Position: Assistant Site Manager
Reports to: Site Manager
Hours: Full Time | Salaried
Location: Broadway
Overview:
Triangle has an immediate opening for an Assistant Site Manager in our Broadway Malden location. The qualified candidate will supervise a team that provides the support, challenge, and opportunity for people with disabilities need to achieve their career and personal goals.
Essential Duties and Responsibilities:
- Supervises staff to deliver community based activities that are aligned with Community Based Day Supports and Employment Supports models
- Direct supervision of Career Advancement Specialist, to ensure they are billing as assigned, developing employment leads, and job coaching participants as necessary; reassigns staff as needed to provide employment supports
- Creates, manages, updates, and verifies weekly schedule, distributes to team, and oversees implementation
- Creates and sustains a safe environment for participants emphasizing personal choice
- Ensures proper participant supervision is being provided in-house and in the community, at supported employment sites, and during times of transition including transportation in and out of MassTrans, The Ride, etc.
- Assists Site Manager with implementing contracting and billing procedures for DDS and school contracts
- Networks and connects with community organizations to set up opportunities including volunteering/internships, employer tours, social/recreational, employment skills and independent living activities, all performed in the community
- Ensures 70% of programming and 90% of employment activities occur in the community
- Oversees training and orientation of new community coordinators and career advancement specialist, for software systems, programming components, and program related logistics
- Coaches staff to provide individualized support and problem solving for participants and their families
- Reports progress and challenges to Site Manager on a regular basis
- Ensures and maintains proper staff to participant ratios; provides direct care support as needed
- Provides regular checks-ins with career advancement specialists and transportation driver
- Participates in agency wide committees and initiatives as assigned
- Oversees programs transportation contract and staff personnel
- Other duties as assigned
Weekly:
- Attends other meetings or trainings that may be required
- Ensure site is clean and presentable
- Review, remedy, and submit weekly billing via Penelope or other reports
Monthly:
- Identifies needs and resources for staff training and development
- Along with Site Manager, reviews contract utilization reports and adjusts accordingly
- Audits and reviews participant charts, Penelope database notes, and/or HCSIS entries in order to ensure proper documentation and in timely manner
- Tracks and balances petty cash for Community Based Day Supports/Employment Program
- Along with Site Manager, reviews budget and contract utilization; adjusts accordingly
- Coordinates with Site Manager and staff to create and implement monthly schedules for program; solicits and provides feedback on a consistent basis to improve quality of services
- Audits 2 participant binders per month and provides feedback to Site Manager.
- Provides one-on-one documented supervision with direct reports
- Serves as site representative (or appoints) for APLT, Human Rights Committee
- Meets monthly with Site Manager for supervision
- Conducts vehicle inspections, maintenance checks, and reports issues as appropriate
Quarterly:
- Conducts fire drills regularly and log the results of the drill in the fire safety book
As Needed:
- Supports staff and creates team setting for productive and positive environment
- Intervenes in significant behavioral incidents to ensure the safety of participants and staff
- Reports any internal or external maintenance needs to the building owner and/or Triangle Facilities Manager as appropriate
- Reports or manages repairs or maintenance issues with Triangle vehicles; informs appropriate parties as necessary
- Supports hiring managers in interviewing and hiring new employees for site, communicating with Director and Human Resources as appropriate
- Works with Site Manager to review and intake potential referrals
- Supports Career Advancement Specialist, in attaining competitive employment opportunities
- Other duties as assigned
Qualifications:
- Bachelor’s Degree in related field preferred; may substitute with combinations of prior experience/credentials
- Direct Care experience required
- Case Management and/or supervisory experience preferred
- Ability to cold call companies/businesses/organizations to create volunteer and employment opportunities
Benefits
Triangle offers a generous benefits package including Health/Dental through Blue Cross Blue shield of Massachusetts, Employer paid Life and Long Term Disability, 12 Paid Holidays, Generous Vacation/Sick Time, Flexible Spending Account and Transit/Parking Accounts for commuters.
Triangle Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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