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Cash Application Manager

3 months ago

Woodbridge, United States ProSmile Full time
Job DescriptionJob DescriptionJob Title: Cash Application Manager
Department/Location: Remote
Reports to: CEO
FLSA Status: Exempt

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and has the largest network of affiliated multi-specialty dental practices in New Jersey, with an expanding footprint in District of Columbia, Pennsylvania, and Maryland. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients. Our Cash Application Manager position offers competitive compensation and when applicable benefits package that includes medical, dental, vision, 401(k), training and career development, license advancement assistance, and more

Position Summary

The Cash Application Manager is responsible for overseeing the cash application process, ensuring accurate and timely posting of customer payments to the correct accounts. This role involves managing a team of cash applications specialists, developing and implementing process improvements, and ensuring compliance with company policies and financial regulations.

Duties and Responsibilities

The duties include, but are not limited to:
  • Supervise and lead the cash application team, providing guidance, training, and performance evaluations.
  • Foster a positive and productive work environment, encouraging teamwork and continuous improvement.
  • Set clear goals and performance expectations for a team.
  • Manage the daily cash application process, ensuring accurate and timely posting of customer payments, including checks, wire transfer, ACH payments, and credit card transactions.
  • Oversee the reconciliation of payment discrepancies and ensure proper handling of unapplied cash.
  • Ensure that all payments are posted in compliance with company policies and procedures.
  • Identify and implement process improvements to enhance efficiency and accuracy in cash application operations.
  • Develop and document standard operating procedures and best practices.
  • Utilize technology and automation to streamline processes and reduce manual intervention.
  • Prepare and review daily, weekly, and monthly reports on cash application performance, highlighting key metrics and trends.
  • Conduct regular audits to ensure accuracy and compliance with financial controls.
  • Provide insights and recommendations to senior management based on data analysis.
  • Maintain strong internal controls to safeguard company assets and ensure compliance with accounting principles and regulatory requirements.
  • Address any issues identified during audits and implement corrective actions.
  • Ensure adherence to company policies and procedures related to cash application and accounts receivable.
  • Work closely with customers to address payment discrepancies and ensure a positive customer experience.
  • Performs miscellaneous job-related duties as assigned.

Qualifications
  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
  • 10 years of experience in cash application, accounts receivable, or similar financial role, with at least 4 years in a supervisory or management position.
  • Strong understanding of cash application processes, accounting principles, and financial controls.
  • Proficiency in financial software and ERP systems (e.g., SAP, Oracle) and advanced Microsoft Excel skills.
  • Excellent analytical and problem-solving abilities.
  • Strong communication and interpersonal skills, with the ability to work effectively across departments and with external stakeholders.
  • Detail-oriented with strong organizational and time management skills.

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. ProSmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

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