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Subject Matter Expert
3 months ago
For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.
Yorktel is currently seeking a Subject Matter Expert (SME) - Team Lead who will assist the client in the development of on-line training content by conducting research on training needs, understanding the Office of Personnel Management (OPM) requirements for Leadership training, making recommendations, developing training content and presenting findings to client team members and executives. The SME skill sets may be more specifically defined at the task order level to include developing and conducting training needs surveys, analyzing results, identifying training needs, and developing and creating necessary e-Learning training via client supplied software to meet those needs. In addition, they will design and develop guidelines, behavioral objectives, instructional methods, course materials, and training aids. In this particular situation, the SME is a very high level Instructional Design Specialist that has the required skills of an IDS3 plus excellent communication, organization, and mentoring skills so that they can interface with the customer(s) along with being a Team Lead for the IDS3, Studio Technicians. Video Editors, and Graphic Designers.
Roles & Responsibilities:
- Analyzes and prioritizes training needs
- Develops course outline and objectives
- Designs and develops course content
- Designs and develops storyboards and interaction models for simulations
- Writes scripts for audio and video presentations
- Designs and develops script scenarios for soft skills and other training
- Designs and develops training content in an e-Learning platform
- Creates 508 accessible training with high usability in e-Learning platforms
- Creates branching models for multiple outcome training modules
- Interacts with SMEs to create training modules and submit finished projects for review
- Collaborates with client staff on Instructional Design issues and methodology
- Specific Team Lead Roles & Responsibilities are outlined in detail on a separate document
- Other duties as assigned
Skills & Abilities:
- Excellent documentation, communication, teamwork, project management, and organizational skills
- Experience in developing course outlines and objectives
- Experience in writing course content for audio and video presentations
- Experience in developing script scenarios for soft skills and other training scenarios
- Experience in working with Subject Matter Experts (SME) to create training modules/lessons and submit finished projects for final review
- A keen attention to detail
- Experience creating detailed reports and conducting multi-media presentations
- Experience working in a studio environment to produce audiovisual training content
- Experience in accessibility and usability
- Knowledge of instructional design models, strategies, and best practices
- Knowledge and understanding of the Office of Personnel Management requirements for Leadership training
- Basic knowledge of streaming audio and video, file types and formats, and experience with online e-Learning software
- Proficiency using current editions of industry standard and client provided eLearning applications and platforms (currently Articulate Studio and Articulate Storyline), and learning management systems
- Mentor the IDS, Graphic Artist, Video Editor, and Studio Technician team members
Education & Qualifications:
The Subject Matter Expert shall meet one of the following minimum requirements:
- Have 8 years of experience in e-learning Instructional Design or related field
- Have a Master's Degree in Instructional Design or related field
Additional Requirements:
- May require occasional lifting up to 25 lbs.
- Requires extensive sitting, standing and walking.
- Domestic travel requiring multi-night stays within and at times outside the local work area.
- Valid driver's license.
- Valid Passport; International Travel may be required.
- Must be willing to complete background checks and drug tests as required by current or future contracts.
- Must be willing to apply for security clearances, suitability, and other related clearances to be able to work at certain customer locations.
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
