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Market Operations Coordinator

2 months ago


Chicago, United States CINQCARE Full time
Job DescriptionJob Description

About CINQCARE

CINQCARE is a provider-led, community-based comprehensive health and care partner. Our purpose is to every day improve the health and well-being of those who need care the most. We do that by removing barriers to health and well-being and providing care in the community and as close to the home, including in-home, whenever possible.

At CINQCARE, we know that race and culture matter for effective healthcare outcomes. That is why we take race, culture and environment into account in our care delivery. We are building a culture of care, which starts with understanding our patients, their needs and their care plans.

At CINQCARE, we also know that effective care is about local physicians, local nurses, local caregivers, local services, personal care, and infrastructure that serve the needs of people, not the symptoms of illness. Providing services in the home whenever possible is key to our approach. We aim to deliver better outcomes for people and the communities in which they live.

CINQCARE’s purpose is to every day improve the health and well-being of those who need us the most – with a deep commitment to Black and Brown populations – in their homes and communities. It requires the collaborative and cohesive effort of numerous individuals across all levels of the organization to deliver on this purpose. Once community at a time, we are determined to help create a world where health and care isn’t a burden. Because we believe providing care is a privilege – one we are grateful to earn. That’s why CINQCARE has built a different way to care.

CINQCARE was born different. We were created to be on call to answer the call every day. We are driven to deliver health, care and well-being to those who need us the most and to relentlessly support our team members on the front lines. That’s our calling and if it’s yours we hope you’ join us.

About You

The Market Operations Coordinator should have the following qualifications:

  • Education: Associate’s degree required, Bachelor’s degree in a related field preferred
  • Experience: A minimum of five years of experience in high-volume office environment
  • Communication: Excellent verbal, written communication and presentation skill
  • Technology: Proficient in all Microsoft Office applications.
  • Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
  • Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.

About the Job

The Market Operations Coordinator reports to the Regional Market President and supports the regional team. The candidate should embody CINQCARE’s core values, including, Trusted, Empathetic, Committed, Humble, Creative and Community-Minded.

The Market Operations Coordinator will have the following responsibilities:

  • Proactively address administrative needs as the assigned executive’s delegate, including processing expense reports, requisitions, and shipping needs.
  • Coordinate complex travel arrangements, including airfare, lodging, ground transportation, and meals.
  • Manage assigned executives' calendars, ensuring strategic scheduling and efficient use of time.
  • Schedule appointments, conference calls, and meetings, and ensure meeting materials are prepared.
  • Interact diplomatically with various stakeholders in diverse situations.
  • Support the preparation of correspondence, presentations, reports, and other documents.
  • Answer and transfer phone calls, retrieve information from records, and assist with inquiries.
  • Support assigned executive’s use of technology and collaboration tools.
  • Manage additional special projects as assigned.
  • Prepare documents, presentations, and reports for internal and external use.
  • Coordinate event logistics, including virtual and in-person events.
  • Develop content for various purposes, such as marketing and communication.
  • Conduct simple data analysis to support decision-making.
  • Manage office supplies, ordering, and organization.
  • Assist with office management tasks as needed
  • And of course, perform other job-related duties as assigned.

The Market Operations Coordinator will also have the following duties:

  • Collaboration: The Executive Assistant will working closely with all reginal stakeholders to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of CINQCARE.
  • Culture: The Executive Assistant is accountable for creating a productive, collaborative, safe and inclusive work environment for their team and as part of the larger Company.

The working environment and physical requirements of this position include:

This position requires on-site work. The job is performed indoors in a traditional office setting with conditioned air, artificial light, and an open work space.

In this position you will need an ability to communicate customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.