Ophthalmic Diagnostic Account Specialist

2 weeks ago

Orlando, United States EVERSANA Full time
Job DescriptionJob DescriptionCompany Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

 

Job Description

This role requires a sales representative comfortable with cold-calling and building a portfolio of accounts within the defined territory.  The position provides a high level of training, education and technical support for our client's products.  This highly trained specialist plays a leading role within a support organization that is critical to the growth of the company’s Allergy/Diagnostic business within the US. The Diagnostic Account Specialist (DAS) role involves routine assistance with key accounts in understanding the clinical aspects of allergy testing. This position will report to the Diagnostic Account Manager.

  • This individual is responsible for optimizing diagnostic tests through education and training of physicians, technicians, and staff
  • Clinical in-service and train B+L customers prior to and following delivery of the diagnostics products
  • The DAS will perform field training and product sales/supply/refill of test panels as needed and will be responsible for assisting colleague sales representatives in teaching clinics, office visits and follow-up
  • Will collaborate with Pharmaceutical Sales Representatives on the implementation and execution of diagnostic testing at key accounts
  • This individual is expected to execute all customer administrative and written duties in a timely fashion with a key responsibilities being in-office demonstrations and follow up training as needed
  • Follow up on new sales opportunities in a timely manner
  • Provide product knowledge and procedural knowledge to support sales personnel in the field
  • Responsible for meeting yearly sales and service goals
  • Ability to handle customer questions and objections in a way that is consistent with product indications and sales training methodology
  • Will attend local/national sales meetings and national eye care conventions as needed
  • Possesses a high degree of personal accountability
Qualifications

  • Bachelor’s degree with 5+ year’s pharmaceutical/biotech/diagnostic sales experience or equivalent combination of education and experience
  • Ophthalmic, Optometric and Buy-and-Build experience preferred
  • This role covers a large geographic area, extensive travel is required, up to 60-70%.
  • Must have excellent interpersonal skills and a pleasant, responsive attitude to be highly effective in a clinical teaching environment

Personal Skills/Attributes:

  • Must be a team player and have self-confidence without arrogance; superb communication skills and the ability to do more with less
  • Must have strong presentation skills, excellent product knowledge and the ability to understand and perform in a complex selling environment
  • Demonstrated teamwork and leadership skills. Must possess a strong degree of self-discipline and autonomy
  • Ability to target accounts and achieve results through a daily action plan and collaborate with other colleagues (peers, marketing, leadership and KOL’s)


Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

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