ServiceNow Cloud Discovery Engineer

3 weeks ago

Plano, United States Siri InfoSolutions Inc Full time
Job DescriptionJob Description

Position:

Title: ServiceNow Cloud Discovery Engineer

Duration: Fulltime Permanent Hire
Location: Remote

Experience Required

Experience on ServiceNow Cloud Discovery technology

Having sound understanding on ServiceNow Discovery phases

Hands on experience on different cloud discovery methods

Familiarity with IT operations and infrastructure management concepts, including network devices, servers, databases, and cloud environments.

Hands-on experience in designing and configuring ITOM CloudDiscovery solutions in the ServiceNow platform.

Strong knowledge of IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.).

Strong knowledge of IT Service Management (ITSM) processes and frameworks (ITIL, COBIT, etc.).

Roles & Responsibilities

Experience on ServiceNow Cloud Discovery technology with heterogeneous environments.

Hands-on experience on managing, configuring, upgrading MID servers

Able to understand customer environment, locate and map all of the IT assets by scanning the network and using recognition software or custom build scripts to identify all the components within

Experience in troubleshooting data to day discovery issues in ServiceNow

Load required key pairs and certificates for Code Signing.

Prepare Circle of Trust certificates.

Import and install certificates for Circle of Trust.

Create Code Signing key pairs and certificates.

Specify custom rules in ECC firewall.

Provide Root Cause analysis on incidents, Performing complex Tasks in Virtual environments

Analyze on end-end System performance issues

Collaborate with clients and project stakeholders to gather requirements, analyse business processes, and identify opportunities for process optimization and automation.

Develop technical specifications, workflows, and integration requirements to support ServiceNow implementation projects.

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