ServiceNow ITOM Developer

1 month ago

Plano, United States Visionary Innovative Technology Solutions LLC Full time

Role: ServiceNow ITOM Developer

Location: Plano, TX or Mclean, VA (Hybrid onsite)

Duration: 6+ Month


Job Description:


Experienced in implementation of ITOM solution using industry best practices.

Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

3rd party software integrations with ServiceNow

Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

MID Server management experience

Experience in multiple ServiceNow implementations


Good to Have:


Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

Understanding of Application and Technology Portfolio Management

Experience with discovery technologies (ADDM, TADDM, UD, etc.)

Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

Experience of custom applications development

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Domain Separation and designing the Process and data flow within various domains

Knowledge of LDAP/Active Directory/SSO.

Review existing set up and provide best practice recommendations in line with the OEM

Monitor health, usage and compliance of ServiceNow systems.

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred

Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

Self-starter and innovator.

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