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Director of Sales and Marketing

3 months ago

Beverly Hills, United States Maybourne Beverly Hills Hotel Full time
Job DescriptionJob DescriptionDirector of Sales and Marketing

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Director of Sales and Marketing will be responsible for developing and executing sales strategies to drive business growth and achieve revenue targets. The ideal candidate will lead a team of sales professionals responsible for group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues by providing guidance, support, and direction. Strategies are inclusive of direct sales, pricing, market mix, and acquisition status and results. This individual will be a member of the Senior Leadership Team.

Roles and Responsibilities

Job duties include; although are not limited to:

  1. Direct and manage all group, transient, and catering/banquet sales activities to drive revenue growth and achieve sales targets
  2. Identify new market opportunities, target guest segments, and develop effective sales plans to penetrate those markets
  3. Lead and manage the sales team, including setting sales goals, monitoring performance, and providing coaching and feedback to ensure the team’s success
  4. Build and maintain strong relationships with key stakeholders/guests, partners and actively engage in sales activities, including negotiations and closing deals
  5. Analyze sales data, market trends, and guest feedback to identify areas for improvement and develop strategies to enhance sales effectiveness
  6. Develop rates and deployment strategies through research and analysis of competitive data and mix management
  7. Assist with the recruitment of key positions within department.
  8. Lead, manage and train through fostering a positive and collaborative work environment.
  9. Actively participate in sales presentations, property tours and customer meetings. Conduct daily sales meetings with the team and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested.
  10. Annually achieve all market segments budgeted room nights and revenue goals
  11. Ensure accuracy for forecasting of revenues, monthly reports, sales budget
  12. Recruit, direct, manage, train and counsel sales and marketing team.
  13. Assist Sales/Catering/Conference Services in receiving the necessary guest information and closing business, as requested.

QUALIFICATIONS:

  • Bachelor’s Degree is required.
  • Five to seven years of sales and marketing leadership in similar sized luxury operation preferred
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Delphi.
  • Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
  • Ability to use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Creates an atmosphere in which timely information flows smoothly throughout the department; possesses exceptional communications skills.
  • Experience working within hotel sales operations, managing team members and budgets.
  • Ability to translate business needs into what needs to be done; ensures that all work is completed effectively; monitors the progress of work against schedules and budgets; maintains high performance standards.
  • Understands our competition and knows how to sell against them.
  • Possession of in-depth understanding of global travel in addition to a network of contacts.
  • Excellent organizational skills and ability to work in dynamic and fast-changing environment.
  • Must be a self-starter with an entrepreneurial spirit.

PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Possible prolonged periods of standing.
  • Must be able to lift 15 pounds at times.

How you Demonstrate your Talent

The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.

  1. Go the EXTRA mile in our efforts
  2. Be RESPECTFUL to our guests and colleagues
  3. Deliver service in a CARING fashion
  4. Be OUTSTANDING
  5. Express your own personality – Create your LEGACY
  6. Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues

Who you would be working for

Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

COMPANY BENEFITS:

  • Medical/Dental/Vision Insurance
  • Company matched 401(k) plan
  • Company matched Health Savings Plan
  • Flexible Spending
  • Paid Holidays
  • Paid Time Off

  • Paid Sick Leave
  • Employee Assistance Program
  • Parking
  • Employee Recognition Programs
  • Colleague meals
  • Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*