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Billing Specialist Technician

2 months ago

Phoenix, United States Sanctuary Recovery Centers Full time
Job DescriptionJob Description

Purpose: Sanctuary Recovery Centers aspires to outline specific job functions and roles to eliminate ambiguity within the organization.

Position Summary:

As a billing specialist, the primary focus is to ensure that insurance companies and Sanctuary facilities keep accurate records. The billing specialist works closely with insurance companies, clients, and/or Sanctuary personnel to create invoices and check calculations on billing statements so there are no errors in payment procedures.

Position Qualifications:

  • High School Diploma or GED
  • Experience working in a mental health institution or treatment center
  • Ability to treat patients with dignity and empathy
  • Acute observation skills
  • Computer literacy
  • Strong communication, including writing, speaking, and active listening
  • Great customer service skills, including interpersonal conversation& patience
  • Good problem-solving and critical thinking skills
  • In-depth knowledge of industry best practices
  • Basic math, bookkeeping, and accounting skills
  • Organization, time management, and prioritization abilities
  • Ability to be discreet and maintain the security of patient or customer information
  • Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner
  • Understanding of industry-specific policies, such as HIPAA regulations for healthcare

Position Duties:

  • Searching each financial statement for any payment inconsistencies or errors
  • Collaborating with clients, third-party institutions, and other team members to resolve billing inconsistencies and errors
  • Creating invoices and billing materials to be sent directly to a customer or patient
  • Inputting payment history, upcoming payment information, or other financial data into an individual account
  • Finding financial solutions for patients or customers who may need payment assistance
  • Informing patients or customers of any missed or upcoming payment deadlines
  • Calculating and tracking various company financial statements
  • Translating medical code if working in a medical setting
  • Following all facility rules and guidelines and ensuring clients are in alignment with outlined policies covered in client handbook
  • Carrying out all required administrative tasks.
  • Always maintaining strict patient confidentiality.

Applicability: This policy applies to all Sanctuary Recovery Centers personnel and residents.