Apartment Leasing Consultant

3 weeks ago

Blacksburg, United States Park Properties Management Company Full time
Job DescriptionJob Description

Park Properties Management Company is a growing residential and commercial property management company with properties throughout Virginia. Our mission is to build careers worth having, neighborhoods worth coming home to, experiences worth giving, and legacies worth leaving.

We are looking for an enthusiastic and customer-focused Apartment Leasing Consultant to join our team at Highlands, an apartment community in Blacksburg, VA.

We are professional, customer-centric, and driven to positively impact our residents and employees. Each of our team members is vital to the high quality of service the company delivers every day. We offer Competitive Pay, Comprehensive Benefits Package, Recognition and Reward Programs, Learning and Development, plus more

This full-time non-exempt position offers many great benefits including:

  • 100% Employer Paid Insurance for Employee: Medical, Dental, Vision, Long Term Disability and Basic Life & AD&D
  • 401(K) Retirement Plan with Company Match up to 4%
  • Generous Paid Time Off: Personal Days, Birthday, Sick, Holidays, Volunteer Time Off and Bereavement
  • Supplemental Insurance: Short Term Disability, Voluntary Life, Accident and Cancer.
  • Employee Assistance Program
  • Wellness Programs
  • 529 College Savings Plan

The Leasing Consultant markets the apartment community, presents features and benefits of the community to prospective residents and secures lease agreements from qualified persons. You should be self-motivated, with a lot of energy and commitment to high performance in a busy, multi-task work environment. You must also have the desire to work both independently and as a team.

Specific duties include:

  • Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
  • Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, resident with a concern, service request, etc. Transfers calls to Community Manager when appropriate.
  • Maintains awareness of local market conditions and trends. Contributes ideas to the Community Manager for marketing property and for improving resident satisfaction.
  • Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
  • Completes all lease paperwork including related addenda and accepts rents and deposits.
  • Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up.
  • Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
  • Assists Community Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
  • Ensures all rental practices comply with federal, state, and local laws
  • Provides excellent customer service for residents.
  • Other duties as assigned.
  • Weekend hours required.

Skills/Qualifications:

  • Must have a valid driver's license and reliable means of transportation
  • Ability to utilize personal transportation to inspect apartment community and surrounding neighborhoods, make trip to the bank, to attend offsite meetings and visit corporate office.
  • Customer Service experience preferred
  • MS Office: Word, Excel and Outlook
  • Experience with Yardi preferred.
  • Experience with LIHTC program preferred.
  • Weekend hours required on a rotating basis.

NOTE: As a condition of employment, a satisfactory drug test and background check are required.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Equal Opportunity Employer

A proud Virginia Values Veterans V3-certified company

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