Jordan-Young Institute Physical Therapy Patient Services Coordinator
3 months ago
Physical Therapy Patient Service Coordinator
Jordan Young Institute, Virginia Beach, VA
Full Time Hourly Employee
Who we are:
Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator.
What you will do:
- Check in and greet new and existing patients with the primary roll of customer service and patient care.
- Receive and direct incoming telephone calls.
- Accurately document messages and forward to therapists and personnel in a timely manner.
- Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls.
- Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues.
- Obtain and explain insurance benefits to patients.
- Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules.
- Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA.
- Attain insurance authorizations at the direction of the PT Auth personnel.
- Generates new patient charts, flowsheets and paperwork.
- Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
- Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes.
- Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow
- Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
- Collects co-pay, deductible, coinsurance, today’s visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system.
- Forwards all cash and checks to the Practice Administrator for preparation of deposit slip.
- Schedules follow up appointments as necessary
- Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
- Coordinates administrative supply orders
- Manages the rescheduling of patients when a therapist has a change in schedule
- Performs basic administrative tasks including scanning and faxing documentation
- May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following:
- Wiping down the clinic tables daily.
- Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed.
- Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned.
- Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed.
- Maintaining detailed knowledge of practice management and other computer software as it relates to job functions.
- Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice.
- Reporting any problems to management.
- Anticipates schedule of patients and helps therapist accordingly.
- Keep all areas stocked with supplies
- Other duties as assigned.
We’d love to hear from you if you:
- Have a high school diploma or greater.
- Excellent written and verbal communication skills.
- Able to multi-task and capable of remaining calm in stressful situations.
- Able to use a multi-line telephone system and the billing computer program
- Demonstrates keyboard proficiency.
- Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes.
- Demonstrate excellent customer service.
What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
-
Physician Assistant
3 months ago
Virginia Beach, United States Jordan-Young Institute Full timeJob DescriptionJob DescriptionDescription:PHYSICIAN ASSISTANT - (FULL-TIME 32 HOURS A WEEK W/ NO WEEKENDS AND NO CALL)Join the growing team of Physician Assistants with Jordan-Young Institute in Virginia Beach, Virginia! We are now recruiting for an experienced Physician Assistant to work directly with one of our prominent surgeons.Jordan-Young Institute, a...
-
Surgical Scheduler
3 months ago
Virginia Beach, United States Jordan Young Institute Full timeJob DescriptionJob DescriptionDescription:Who we are:The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated...
-
Medical Scribe- JYI
3 months ago
Virginia Beach, United States Jordan-Young Institute Full timeJob DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Scribe. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who...
-
X Ray Technologist
3 months ago
Virginia Beach, United States Jordan-Young Institute Full timeJob DescriptionJob DescriptionDescription:X-RAY TECHNOLOGIST w/ NO WEEKENDS & NO CALL Virginia Beach, VA, USAFull TimeThe Jordan-Young Institute is a prominent multi-sub-specialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Radiologic Technologist. We are a high-volume practice committed to serving our patients with...
-
Medical Telephone Scheduler
2 months ago
Virginia Beach, United States Jordan Young Institute Full timeJob DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Telephone Scheduler. Our patient satisfaction rating is outstanding and continuously monitored. We strive to...
-
DME Assistant
2 weeks ago
Virginia Beach, United States Jordan-Young Institute Full timeJob DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time DME Assistant. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who...
-
Physician Assistant PMR
2 months ago
Virginia Beach, United States Jordan-Young Institute Full timeJob DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time or part-time Physician Assistant. Our patient satisfaction rating is outstanding and continuously monitored. We strive...
-
PMR Physician
3 months ago
Virginia Beach, United States Jordan-Young Institute Full timeJob DescriptionJob DescriptionDescription:We are recruiting for a physiatrist with spine interventional fellowship training, either NASS recognized, or other interventional fellowship supplemented with Spine Intervention Society's injection courses and other educational programs.The Jordan-Young Institute is a private practice in Virginia Beach with two...
-
Patient Registration Representative
2 months ago
Virginia Beach, United States Aligned Orthopedic Partners Full timeWHO WE AREThe Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the...
-
Patient Registration Representative
2 months ago
Virginia Beach, United States Aligned Orthopedic Partners Full timeWHO WE ARE The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the...
-
Patient Registration Representative
3 months ago
Virginia Beach, United States Aligned Orthopedic Partners Full timeJob DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated...
-
Patient Services Coordinator
3 months ago
Deerfield Beach, United States CORA Physical Therapy Full timePatient Services Coordinator Ignite Your Career With CORA! As a Patient Services Coordinator at CORA, you’ll be a vital part of our clinic support team by providing and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first...
-
Physical Therapy Assistant
3 days ago
Williamsburg, Virginia, United States Pivot Physical Therapy Full timeAbout the RolePivot Physical Therapy is seeking a highly motivated and detail-oriented Physical Therapy Assistant to join our team. As a key member of our rehabilitation team, you will play a vital role in providing exceptional patient care and support to our patients.Key ResponsibilitiesAssist physical therapists and patient experience coordinators with...
-
Medical Telephone Scheduler
3 months ago
Virginia Beach, United States Aligned Orthopedic Partners Full timeJob DescriptionJob DescriptionDescription:WHO WE AREThe Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Telephone Scheduler. Our patient satisfaction rating is outstanding and continuously monitored. We strive to...
-
Patient Care Coordinator
1 week ago
Suffolk, Virginia, United States Select Physical Therapy Full timeOverview:At Select Physical Therapy, we strive to provide our patients with an outstanding experience from the moment they arrive at our facility. As a Patient Care Coordinator, you will play a crucial role in managing both the patient interactions and the administrative aspects of our practice. Your station at the front desk will serve as a vital point for...
-
Physical Therapist
6 days ago
Virginia Beach, Virginia, United States Select Physical Therapy Full timeAbout the Role:Select Physical Therapy is seeking a skilled Physical Therapist to join our team on a per diem basis. As a PRN Physical Therapist, you will have the flexibility to choose your schedule and work with a variety of patients in our outpatient clinics.Responsibilities:Evaluate and treat patients with a range of physical therapy needs, including...
-
Physical Therapist Assistant
13 hours ago
Marionville, Virginia, United States Pivot Physical Therapy Full timeAbout Pivot Physical TherapyPivot Physical Therapy is a leading provider of physical therapy services, dedicated to empowering individuals to achieve optimal health and wellness. Our team of experienced professionals is committed to delivering exceptional patient care and service.Job SummaryWe are seeking a highly skilled Physical Therapist Assistant to join...
-
Virginia Beach, Virginia, United States Pinnacle Physical Therapy Services Full timeAbout the JobWe are seeking a highly skilled and dedicated Physical Therapist to join our team at Pinnacle Physical Therapy Services. As a Physical Therapist in a Skilled Nursing Facility, you will play a vital role in helping our patients achieve their rehabilitation goals.Job SummaryThe Physical Therapist will be responsible for providing high-quality...
-
Virginia Beach, Virginia, United States Pinnacle Physical Therapy Services Full timeAbout the JobWe are seeking a highly skilled and dedicated Physical Therapist to join our team at Pinnacle Physical Therapy Services. As a Physical Therapist in a Skilled Nursing Facility, you will have the opportunity to work with a diverse range of patients and provide high-quality care in a fast-paced and dynamic environment.Job SummaryThe Physical...
-
Patient Service Representative
3 days ago
Alexandria, Virginia, United States Select Physical Therapy Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy in Alexandria, VA. As a Patient Service Specialist, you will play a critical role in ensuring that our patients have an exceptional experience from the moment they arrive at our center.Key ResponsibilitiesGreet new and...
