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Retail Sales Specialist
3 months ago
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- 401(k) matching
- Bonus based on performance
Job Title: Retail Sales Specialist - Swimming Pool Retail Store
Overview:
As a Retail Sales Specialist at our swimming pool retail store, you will play a crucial role in providing exceptional customer service and assisting customers with their swimming pool product needs. This position requires a friendly and outgoing personality, a passion for swimming pools, and the ability to work effectively in a fast-paced retail environment.
Responsibilities:
- Customer Service: Greet customers warmly as they enter the store and assist them with product inquiries, recommendations, and purchases. Provide expert advice on swimming pool chemicals, equipment, accessories, and maintenance.
- Product Knowledge: Develop a thorough understanding of our product offerings, including features, benefits, and usage instructions. Stay informed about new products, promotions, and industry trends to better assist customers.
- Sales: Actively engage with customers to identify their needs and recommend appropriate products to meet those needs. Upsell and cross-sell additional products and accessories to enhance the customer's shopping experience and maximize sales.
- Merchandising: Maintain a visually appealing store environment by ensuring merchandise displays are organized, clean, and well-stocked. Assist with restocking shelves, arranging product displays, and updating signage as needed.
- Transaction Processing: Accurately process customer transactions using the point-of-sale system. Handle cash, credit card, and other forms of payment in accordance with store policies and procedures.
- Customer Follow-Up: Follow up with customers after their purchase to ensure satisfaction and address any questions or concerns they may have. Provide assistance with product warranties, returns, and exchanges as necessary.
- Store Maintenance: Assist with general store maintenance tasks, including cleaning, tidying shelves, and organizing storage areas. Ensure that the store is kept clean, safe, and welcoming for customers at all times.
Qualifications:
- Previous retail sales experience, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Passion for swimming pools and knowledge of swimming pool products preferred.
- Strong customer service orientation with the ability to assist customers in a friendly and professional manner.
- Ability to work effectively as part of a team in a fast-paced retail environment.
- Basic math skills and proficiency in using a computerized point-of-sale system.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive wage
- Health insurance
- Retirement plan w/company match
- Company-sponsored events and outings
- Employee discounts on swimming pool products
- Opportunities for advancement and professional development