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ServiceNow Developer
2 months ago
Location: Bethesda, MD (Hybrid)
Required Clearance: Ability to obtain Public Trust
This job opportunity is part of an Request for Proposal (RFP) process; candidates are invited to submit their resumes detailing relevant experience.
LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies. We are looking to branch out in support of the Department of Treasury (DOT) and the Office of the Comptroller of the Currency (OCC) in managing, enhancing, and maintaining critical systems and processes. The role involves a deep understanding of regulatory environments, data management, and project coordination. The ideal candidate should possess expertise in IT systems, compliance, and government operations, with strong analytical, problem-solving, and communication skills.
Position Description:
We are seeking a skilled ServiceNow Administrator with Development Experience to join our team for a comprehensive ServiceNow implementation project. The ideal candidate will have strong administration and development skills, with a focus on SAM Pro and CMDB modules. This role requires a hands-on professional who can manage system configurations, develop custom solutions, and ensure the smooth operation of the ServiceNow platform.
Duties and Responsibilities:
- Manage and configure ServiceNow modules including ITAM (SAM, HAM), and CMDB.
- Perform system maintenance, user administration, and configuration management.
- Ensure platform performance, security, and compliance with organizational standards.
- Develop custom applications, workflows, and integrations on the ServiceNow platform.
- Create and maintain client scripts, business rules, UI policies, and data policies.
- Develop custom widgets and pages for Service Portal using AngularJS, HTML, CSS, and JavaScript.
- Collaborate with project managers, business analysts, and stakeholders to gather requirements and translate them into technical solutions.
- Support User Acceptance Testing (UAT) and resolve any identified issues.
- Provide ongoing support and maintenance for the ServiceNow platform.
- Integrate ServiceNow with other enterprise systems using REST/SOAP APIs and IntegrationHub.
- Automate repetitive tasks and processes using workflows, Flow Designer, and Orchestration.
- Document system configurations, customizations, and development processes.
- Provide training and support to end-users and administrators.
Requirements:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Minimum of 3-5 years of experience as a ServiceNow Administrator and Developer.
- Strong knowledge of ITSM, CMDB, ITOM, ITAM, HAM, SAM, SPM, and APM modules.
- Proficiency in JavaScript, AngularJS, HTML, CSS, and ServiceNow Glide API.
- Experience with ServiceNow Service Portal development.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
- Required Certifications:
o ServiceNow Certified System Administrator (CSA)
o ServiceNow Certified Application Developer (CAD)
o ServiceNow Certified Implementation Specialist in one or more modules (preferred)
- Experience working at DOT-OCC highly preferred
Compensation and Benefits
The projected compensation range for this position is $120,000 to $150,000 per year benchmarked in the Washington, D.C. metropolitan area. The target salary for this role is $135,000. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.
Securing Your Data
Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.