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About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award-winning, locally produced wines. But there's more to us than that - we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life.
Who are you?
You're an experienced sales professional with a passion for music, a love of wine, and a deep respect for hospitality. You know how to connect with people, but you're not just a people pleaser - you thrive under pressure and love making quick decisions that impact the business and culture. You know you have more to learn and are always looking for ways to grow, both personally and professionally. With an entrepreneurial spirit and a desire to be a part of something bigger, you want to join a brand and culture that not only makes a difference, but also helps others INDULGE THEIR SENSES.
Who are we?
City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world-class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of top-notch events & experiences.
Why us?
Competitive pay plus generous benefits. An atmosphere of learning, development & enrichment opportunities. A career trajectory within a growing company with abundant opportunities for advancement. A fun team of passionate individuals who share your love of hospitality and the opportunity to provide guests with unforgettable nights filled with music & wine. Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking & more depending on position and other Company eligibility requirements.
Position Summary
The Event Sales Manager is responsible for soliciting private event business and driving private event revenue within their location through prospecting and fostering relationships with individuals, corporations, and private event industry cohorts.
This role will provide overall support to clients for their event as the main contact for all guest inquiries and will work closely with clients about details of their event utilizing a thorough knowledge of the City Winery spaces, food, and beverage. This individual must have the ability to successfully materialize the vision of the client and exceed guest and client expectation at every opportunity, while maintaining the interest of City Winery’s brand and overall business.
This position is responsible for communicating and partnering with the operations teams on the ground to ensure client’s needs and expectations are exceeded. A successful candidate will be team-oriented, enthusiastic, and have a solid understanding of event revenue generation.
Minimum Qualifications
● Minimum 5 years experience in event sales/management or equivalent relevant experience.
● Proven background in strategizing and executing on-premise events.
● Strong customer service skills and the ability to negotiate, influence and sell prospective clients.
● Professional and effective interpersonal, leadership, and communication skills, both written and oral.
● Appreciation and general understanding of the music, food, and wine business.
● Proven revenue and budget management skills.
● Exceptional attention to detail and organizational skills; results-oriented.
● Proficiency in Microsoft Office; Word, Excel, PowerPoint, Outlook.
● Ability to work a flexible schedule including nights, weekends, holidays if needed.
● Bachelor’s degree preferred.
Overview of Responsibilities
● Creatively promote, solicit, and achieve personal and team private event sales in alignment with budgets.
● Develop and maintain long-lasting client relationships and positive brand impressions.
● Schedule and conduct site tours with prospective clients and confirmed clients to arrange and confirm
details pertaining to every element of the event.
● Maintain correspondence and handle all details of event with client throughout event preparation and
effectively communicate and partner with operations and culinary teams to ensure clients’ needs are met
and/or exceeded.
● Maintain a focus on driving revenue and continuously seek “up-selling” opportunities for each event
● Create and maintain organized client file and detailed Banquet Event Orders (BEOs) to be passed along to
other departments (i.e. Front of House, Kitchen, etc.) to ensure smooth execution the day-of event.
● Participate in weekly event production meetings to communicate the BEOs to team.
● Work directly with the Executive Chef, Winery Department, GM and FOH Managers to secure event needs
for execution.
● Collect all payments (including deposit, balance, and addendum) and correspond with Accounting
Department when necessary to facilitate and ensure receipt of payments.
● Oversee event set-up and introduce client/on-site contact to Front of House Manager(s) facilitating the
event. Be available for questions during event set-up and execution to ensure the team has tools to exceed
client expectations.
● Establish and maintain department filing systems to ensure efficiency and organization (upcoming events,
events in progress, completed events, beverage logs, etc.; archive files as appropriate).
● Maintain existing department resources (menus descriptions, wine beer lists, wine tasting notes, vendor
resources/catalogs, etc.).
● Create and analyze monthly and weekly Event Department Revenue vs. Cost Report.
● Other duties, projects, and tasks as per business need.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.
We use eVerify to confirm U.S. Employment eligibility.
