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Manager of Social Services

4 months ago

San Jose, United States LaBine and Associates Full time
Job DescriptionJob Description

Fulltime opportunity for a Manager of Social Services

This position reports to the Director of Case Management and oversees the operations of the Social Services Department.

This person will:

  • Plan, direct and coordinate all operational activities for areas of responsibility.
  • Develop policies and procedures as well as the quality improvement programs for areas of responsibility.
  • Develop the capital and operating budgets in areas of responsibility.
  • Ensure areas of responsibility are appropriately staffed by hiring and retaining competent staff.
  • Perform additional duties as assigned.

Additional Responsibilities Include:

  • Responsible for maintaining acceptable turnover in areas of responsibility.
  • Ensures operations run within budgetary guidelines.
  • Responsible for positive employee engagement and appropriate communication with staff.
  • Responsible for quality and performance improvement activities in department and multidisciplinary.
  • Responsible for positive customer satisfaction results.
  • Responsible for ensuring compliance with all applicable regulations and guidelines as set by federal, state, and local and other agencies (i.e JCAHO, Medicare, CMS) Facilities positive productive relationships with physicians.

Required Qualifications

Education: Master's Degree in Social Work (MSW) required

License/Certifications: Licensed Clinical Social Worker (LCSW) preferred

Experience:

  • 2 years of general acute care / experience
  • Evidence of experience which defines competency in Social Services, progressive acute care management experience, trauma/stroke and homelessness case management/discharging planning preferred

Knowledge/Skills:

  • Ability to manage department employee regulations/HR issues
  • Ability to work at a fast pace and to prioritize multiple assignments/projects and responds to numerous requests
  • Manage stress appropriately and make decisions under pressure
  • Work with a diverse mix of people
  • Current Microsoft, Computer, and other relevant software skills