We have other current jobs related to this field that you can find below

  • Director of Sales and Marketing

    2 months ago

    Austin, United States Solstice Senior Living Full time

    Director of Sales & Marketing SUMMARY of Duties The Director of Sales & Marketing Director is responsible for increasing occupancy, through both inside and outside sales and by developing positive and lasting relationships within the local community & surrounding areas. This position is fast-paced offering alot of variety, mobility. In this role, the...

  • Director of Sales and Marketing

    3 months ago

    Austin, United States Solstice Senior Living Full time

    Director of Sales & Marketing SUMMARY of Duties The Director of Sales & Marketing Director is responsible for increasing occupancy, through both inside and outside sales and by developing positive and lasting relationships within the local community & surrounding areas. This position is fast-paced offering alot of variety, mobility. In this role, the...

  • Director of Sales and Marketing

    3 months ago

    Austin, United States Solstice Senior Living at Austin Full time

    Job DescriptionJob DescriptionDirector of Sales & Marketing SUMMARY of Duties The Director of Sales & Marketing Director is responsible for increasing occupancy, through both inside and outside sales and by developing positive and lasting relationships within the local community & surrounding areas. This position is fast-paced offering alot of variety,...

  • Senior Manager of Customer Marketing

    4 days ago

    Austin, Texas, United States Algolia Full time

    Position Overview:This is a remote opportunity, with a preference for candidates located in Texas, particularly in the Austin area. Algolia is a rapidly expanding organization that empowers users to create a seamless search-as-you-type experience on their digital platforms. We offer a robust search API utilized by numerous clients across over 100 countries,...

  • Senior Manager of Customer Marketing

    4 days ago

    Austin, Texas, United States Algolia Full time

    Position Overview:This remote role requires candidates to be based in Texas, with a strong preference for the Austin area. Algolia is a rapidly expanding organization that enables users to provide a seamless search-as-you-type experience on their digital platforms. We offer a robust search API utilized by numerous clients across over 100 countries, powering...

  • Director, Strategic Customer Marketing

    2 months ago

    Austin, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sales Director

    1 month ago

    Austin, United States Frontier Senior Living Full time

    Frontier Senior Living is seeking an outstanding Sales Director to join The Auberge at Onion Creek community located in Austin, Texas. Demonstrated success as a leader in similar settings is required of the Sales Director. Position qualifies for a Performance Based Bonus Program! See below for more detail. Requires a Tuesday - Saturday schedule Frontier...

  • Director, Strategic Customer Marketing

    2 months ago

    Austin, United States ServiceNow Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...

  • Senior Manager, Marketing

    2 weeks ago

    Austin, United States PAR Full time

    Job DescriptionJob DescriptionHi there! Have you noticed that the restaurant industry is changing?We are PAR and our purpose is:To deliver solutions that connect people to the restaurants, meals, and moments they love.At PAR Technology, our relentless drive for innovation and unwavering commitment to customer success are at the heart of everything we do. We...

  • Senior Marketing Manager

    1 month ago

    Austin, United States Thermon Full time

    Job DescriptionJob DescriptionJob Title: Senior Manager, MarketingLocation: Austin, Texas (Hybrid)Reports to: Senior Vice President, Global Business UnitsOverviewThe Senior Manager, Marketing is responsible for leading the development of Thermon's global communication strategy, with a specific focus on the development of our customer value propositions...

  • Regional Director of Sales and Marketing

    2 months ago

    Austin, United States Vitality Living, INC Full time

    Flexible Home Office Location - (Must live near a major airport) Vitality Living is currently seeking a seasoned senior living sales professional to step into the role of Regional Director of Sales & Marketing in an assisted living / memory care setting. As a Vitality RDSM, you will Maintain current competitive analyses for local markets Attend sales and...

  • Director of Customer

    2 weeks ago

    Austin, United States Shift Robotics Full time

    Job DescriptionJob DescriptionShift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is...

  • Director of Customer

    4 days ago

    Austin, United States Shift Robotics Full time

    Shift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two...

  • Director of Customer

    3 months ago

    Austin, United States Shift Robotics Full time

    Shift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two...

  • Director of Customer

    3 months ago

    Austin, United States Shift Robotics Full time

    Job DescriptionJob DescriptionShift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is...

  • Regional Director of Sales and Marketing

    4 weeks ago

    Austin, United States Vitality Living, INC Full time

    Flexible Home Office Location - (Must live near a major airport) Do you have the skills to fill this role Read the complete details below, and make your application today. Vitality Living is currently seeking a seasoned senior living sales professional to step into the role of Regional Director of Sales & Marketing in an assisted living / memory care...

  • Activity Director

    2 months ago

    Austin, United States Civitas Senior Living Full time

    Community: Tech Ridge Oaks Address: 400 E Yager Ln, Austin, TXElevate Your Career with Passion and Purpose!Seeking a vibrant and committed Activity Director who thrives on connection and creating an engaging environment for residents. This role is tailored for someone who is outgoing, empathetic, and enthusiastic about enriching the lives of the...

  • Digital Marketing Manager

    2 weeks ago

    Austin, Texas, United States Fospha Marketing Full time

    Fospha is the marketing measurement platform for eCommerce brands. We have found product/market fit in the last two years and quickly become the market leader for measurement in EMEA. We are the only business of our type to be a certified partner of Meta, TikTok and Snap, and have worked with those customers to drive massive growth and value for both sides...

  • Director of Sales

    2 weeks ago

    Austin, United States Hyatt Centric Congress Avenue Austin Full time

    The Director of Sales, Marketing, and Events has direct oversight of the Sales, Marketing, and Events operations of the hotel. This highly visible role involves leadership and strategy development to achieve the hotel’s revenue goals and increase market share performance. Reporting to the General Manager, the Director of Sales, Marketing, and Events is a...

  • Director of Sales

    2 weeks ago

    Austin, United States HYATT Hotels Full time

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. Summary The Director of Sales, Marketing, and Events has direct oversight of the Sales, Marketing, and Events operations of the hotel. This highly visible role...

Senior Manager/Director of Customer Marketing

3 months ago

Austin, United States Healthy Back Institute Full time
Job DescriptionJob Description

Are you a CUSTOMER  MARKETING ALL-STAR looking for a fantastic place to call home?

If so, keep reading…

Hello… my name is Jesse Cannone, and I am the owner and CEO of The Healthy Back Institute. We help people live pain-free lives through a holistic system of educational content and proven solutions and products. Our Mission is to be the number one leader in joint pain management. 

We seek a Senior Manager/Director of Customer Marketing

As our Senior Manager/Director of Customer Marketing, you will help us reach our mission by driving profitable sales growth in multiple backend sales channels. You will focus on crafting the customer experience, optimizing our CRM database, and running marketing campaigns to drive LTV and customer retention, creating raving fans of our customers.

FOCUS AREAS

  • Drive profitable sales growth across all DTC sales channels.
    • Email Sales/CRM
    • Direct Mail / Package Inserts / Catalog
    • SMS/Text
    • Outbound Telemarketing Strategy- (offers/products)
    • And Expanding into additional backend channels like social, influencer, etc.
  • Proven track record of growing customer LTV, including increased customer engagement, retention, repeat purchase rate, and active subscriptions by product.
  • Optimize CRM Database Marketing by knowing our customers, segmenting them, and crafting a holistic end-to-end customer experience.

THE ROLE

You will play a pivotal role in shaping our customer lifecycle by partnering cross-functionally to increase customer retention and lifetime value. You will identify the right combination of strategies, tactics, triggers, and channels across different customer journey phases, designing, planning, and driving back-end monetization through effective customer marketing campaigns and loyalty programs, education, and new product releases.  

THE TEAM

With three direct reports, this team is responsible for engaging with customers from the point of sale throughout the rest of the lifecycle, owning back-end monetization and marketing communications to match products with our customer's needs effectively. 

Cross-functionally, the Customer Marketing Team works with the Customer Acquisition, Sales, Product, Analytics, and Customer Service teams to bring our strategies to life. We work closely with the rest of the organization to drive new product and partner launches, product engagement, and adoption. 

WHO YOU ARE

  • The voice of the customer 
  • Collaborative and cross-functional communicator
  • Agile Analyzer
  • Proactive Self-Starter
  • Strong people leaders driving results through others

WHAT YOU HAVE

  • A proven track record of driving profitable revenue growth via multiple sales channels by improving customer retention and lifetime value.
  • 8+ years of customer marketing experience focusing on Email Sales/Marketing, SMS/Text,  Social Media, Direct Mail, package inserts, and Print Catalogs.
  • Have worked as a leader driving high-growth LTV in a fast-paced direct response, e-commerce, or related companies selling DTC. The right candidate will have proven leadership experience in building a strong backend customer and retention marketing team. 
  • Proven success translating data into business and customer insights to create the customer journey , driving customer engagement, retention, and upsell marketing programs, and understanding A/B test setup and analysis.
  • Growth mindset, adaptability, and a drive for continuous improvement through Marketing Automation systems that put the customer first
  • Must reside in the USA and be able to work for any employer without restrictions. Hours of Operation are 9:00-6:00 PM CST. This is a REMOTE role.  The compensation for this role is a generous combination of base salary and performance-based bonus within base compensation, starting between 130-150K.

If you have a passion for direct response customer marketing, a positive and proactive attitude, and a desire to grow and stretch in your next role, we’d love to talk to you

PLEASE GET TO KNOW US 

  • Explore our proven Pain Relieving Products here
  • And find hundreds of customer Success Stories here.
  • Check out our reviews on Glassdoor to learn more about our culture
  • Our Career page to see the position posting and LIFE AT HBI  HBI Career Page

Before applying for the role, we take hiring very seriously. Interviewing with us may include video and phone interviews, assessments, projects, and scenario-based situations. Although we cannot follow up with each candidate, we do our best to run a thorough process for candidates we identify as a potential fit.


 

Powered by JazzHR

d9dwGBASZ4