Account Executive Manager

3 weeks ago

Auburn, United States Surge Staffing Full time
Job DescriptionJob Description

Summary:

The Account Executive is responsible for the profitable operation of the company. This includes overall responsibility for achieving profit results consistent with established expectations and implementing a consistent business development program to maximize billable hours and sales growth, thereby increasing market share and operating profits.

· Assist management in the annual preparation of a detailed forecast including projected billable hours, sales, gross profit and net profit (manage expenses necessary to achieve the desired net operating profit).

· Directly responsible for the company's revenue

· Develop plans and strategies for developing business and achieving the company's sales goals

· Manage operations and resources to deliver profitable growth

· Exceed customer expectations and contribute to a high level of customer satisfaction

· Provide detailed and accurate sales forecasting

· Put in place infrastructure and systems to support the success of the sales function

· Compile information and data related to customer and prospect interactions

· Manage key customer relationships and participate in closing strategic opportunities

· Travel for in-person meetings with customers and partners and to develop key relationships

· All other duties that may arise to assist in the success of Surge Staffing

· Implement and monitor Surge Staffing quality standards for all services rendered.

· Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for the company.

· Accurate reporting that is required by client and Surge as requested.

· Provide supervision, leadership, counseling, and disciplinary action of on-site managers per facility as assigned.

· Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions

· Work closely with the marketing function to establish successful channel and partner programs

· Direct and manage customer development activities, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues

· Implement bill/pay structure to ensure a proper gross profit level in conjunction with management team

· Determine customer credit extensions with assistance from the corporate credit department.

· Implement corporate collection policies and procedures.

REQUIREMENTS

· Bachelor's degree or equivalency in work experience and education required.

· Previous experience in sales, human resources, or a service industry required.

· Strong sales/marketing skills needed to meet business development goals.

· Proven track record for successful business development.

· Strong PC skills and the ability to navigate within the iforce system

· Must have strong written and verbal communication skills, as well as strong customer service skills.

· Ability to advise, counsel, guide, and negotiate with others (e.g., staff, temporaries).

· Ability to develop (i.e., through teaching, training, etc.) the professional skills of employees.

· Ability to analyze and evaluate people, data, and things to determine courses of action.

· Ability to effectively and tactfully deal with people.

· Ability to shift back and forth between two or more tasks.

· Ability to understand and accurately apply basic math skills.

· Ability to make competent use of work-related equipment and materials.

· Ability to access areas where needed people, information or equipment are located.

· Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities.


EQUAL OPPORTUNITY EMPLOYER

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.

Job Type: Full-time

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