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Max's Auburn
4 months ago
Max's in Auburn has an immediate opening for Host(ess), Dessert, ToGo, Cashier person. This position is heavy customer service. Candidate must be have pleasant personality, ability to work alone as well as take direction.
Duties & Responsibilities:
- Warmly and graciously greet all guests upon arrival.*
- When possible, open the front door for guests entering or leaving the restaurant.
- When immediate seating is limited, record guest names and number of people in party, mention featured menu items. Provide guests with estimated waiting time. Call out name and number of party when tables become available.*
- Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.*
- Answer telephone within reasonable amount of rings and transfer calls accordingly.*
- Take room service orders and enter into computer system, upsell whenever possible.*
- Have knowledge of menu items, preparation, and ingredients.*
- Make all desserts according to the food description.*
- Take all to go orders.*
- Accommodate special seating requests for guests whenever possible.
- Seat guest guests based on guest preferences and balancing of customer flow in service stations.
- Relay messages to servers and buspersons as needed.
- Rotate product for dessert case.
- Ensure quality when stocking pie case and whip cream machine.
- Cash in money.
- Assist servers as needed.
- Thank guests as they leave and invite them to return.
- Have all to go orders boxed, bagged and ready for pick-up.
- Keep dessert station clean and organized.
- Complete all side work for host, to go and dessert.
- Greet and help all guest that enter into the restaurant.
Qualifications:
- No previous restaurant experience required.
- Be able to working in a standing position for long periods of time (up to 5 hours).
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Must have exceptional grooming habits.
- Must be courteous, polite and friendly to all guests.
- Must be able to get along with co-workers.
* Indicates Essential Job Functions (performance of the function is the reason the job exists). A function my be essential when 1) number of available employees to perform function is limited, 2) requires specialized skills – function occupies a large percentage of time, and 3) failure to perform the function may have serious consequences.
We offer sick pay, holiday pay and Holiday Inn discounts worldwide Must be able to work holidays and weekends $17.00 per hour
Apply today www.renesonhotels.com
