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Restaurant General Manager

2 months ago

Asheville, United States IR Management LLC Full time
Job DescriptionJob DescriptionDescription:

HOSPITALITY STARTS HERE

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart

THE LOCATION

Located in the heart of downtown Asheville on Battery Park, stands Luminosa, an Italian concept, where future guests and locals will find a restaurant featuring a wood burning oven and craft cocktail bar on the ground floor, a rooftop bar with peerless views of the smoky mountains to the west.

The Indigo Road aims to offer timeless adventure with an authenticity and experience unmatched in Asheville’s new wave of dining and hospitality. Expect an escape true to Asheville’s prohibition-era spirit.


THE ROLE

As the Restaurant General Manager at the Flatiron Hotel you are a passionate food and beverage professional with extensive knowledge of the hospitality industry. You should have a proven track record of success in managing approachable yet elevated dining establishments, possess exceptional leadership skills, and have a keen eye for detail.


You will be highly adaptable, resourceful, and able to thrive in a fast-paced, dynamic environment. You will have daily oversight of 2 additional outlets including the speakeasy and rooftop restaurant.


RESPONSIBILITIES

  • Hands-on leadership from check-in to food service and daily operations oversight
  • Oversee food and beverage across an Italian restaurant, Speakeasy, and Rooftop space to ensure maximum profits and guest experiences are achieved
  • Maintain the highest standard of service and quality which includes food production, equipment use and control, banquet service, room service, beverage service, restaurant service and food and beverage purchasing
  • Lead, mentor, and train the Food & Beverage operations team
  • Implement and monitor ordering and receiving program to ensure proper quantity and prices on all purchases
  • Act as an ambassador for the IRHG and provide leadership and planning to all F&B Outlet departments to support our service culture, maximize operations and guest satisfaction
  • Provide unique guest services that are above and beyond to create memorable experiences and guest retention
Requirements:

WHAT TO EXPECT. ON THE FLOOR & IN THE OPERATION…

Your schedule may vary (days, nights, weekends, holiday’s) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60 hours a week.

  • Work Collaboratively: to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences
  • Practice Humility & Transparency: to support culture and an ethical environment where everyone feels safe, cared for and inspired
  • Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property
  • Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development
  • Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things
  • Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork
  • Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile
  • Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness

AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT…

  • Competitive Pay + PTO: Competitive base + performance based bonus (paid out quarterly) + PTO after 90 days
  • Health Insurance: Medical, Dental, Vision, Telemed, Life, STD, LTD, LAP (Life Assistance Program)
  • Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
  • Home Loan Program: A zero-interest housing loan program to help you purchase a home.
  • Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more
  • Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
  • Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
  • Maternity/Paternity Leave: 4 weeks PTO

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.


The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.