Rockford-Plumbing Outside Sales

1 week ago

Rockford, United States Connor Co. Full time
Job DescriptionJob Description

Join Our Legacy: Plumbing Outside Sales Position at Connor Co. in Rockford, IL

Are you ready to step into a role that not only offers a deep-rooted history but also promises a future filled with growth and opportunity? Connor Co., a company with a rich heritage, is pleased to announce an exciting opening for a Plumbing Outside Sales in Rockford, IL. We are seeking a driven individual who is committed to building a lasting career within our esteemed organization.

Key Requirements:

  • An extensive background in Plumbing is essential.
  • Successful completion of pre-employment background check and drug testing.

Role and Responsibilities:

  • Interpret blueprints and schematics with precision.
  • Collaborate with customers and outside sales teams to identify suitable solutions for meeting customer requirements.
  • Address customer inquiries about product details, pricing, availability, and applications.
  • Coordinate product deliveries and oversee the logistics.
  • Assist in the collection of outstanding payments from customers.
  • Attend industry trade shows and engage in product training.
  • Offer post-sales support by consulting with clients to resolve issues.
  • Conduct product demonstrations and explain features to customers.
  • Ensure prompt order processing and confirmations using the Eclipse ordering system.
  • Provide price quotes, credit terms, warranties, and delivery timelines.
  • Follow up on submitted estimates and bids.
  • Handle customer requests for quotes and product information.
  • Identify potential customers and expand territories through various strategies.
  • Manage customer orders from inception to delivery.
  • Stay updated on market conditions, product innovations, and competitor offerings.
  • Occasionally visit job sites for on-site troubleshooting.
  • Participate in monthly sales meetings and industry events.
  • Be available for after-hours customer calls and shop access.
  • Process warranty claims efficiently.
  • Generate reports and assist the Branch Manager as needed.
  • Provide competitive analysis to support dealer acquisition.
  • Distribute product brochures and catalogs to customers.
  • Offer comprehensive information on the company's product range.
  • Conduct post-sales follow-ups when necessary.
  • Provide technical support, including monitoring shipping, delivery, and returns.
  • Recommend products tailored to customer needs and interests.
  • Collaborate with other departments to address customer inquiries.
  • Fulfill additional tasks as requested.

These responsibilities reflect the diverse and multifaceted nature of the role, combining technical expertise, customer engagement, and administrative tasks.

Minimum Education and Experience:

  • High School Diploma or equivalent.

Essential Knowledge, Skills, and Abilities:

  • Build and sustain positive customer relationships effectively.
  • Quickly acquire proficiency in Eclipse software.
  • Execute tasks with minimal supervision, demonstrating independence.
  • Employ critical thinking skills to identify alternative solutions through logical reasoning.
  • Apply mathematical reasoning to select appropriate methods and formulas for problem-solving.
  • Capably assess and prioritize workloads for efficient task management.
  • Exhibit a friendly demeanor and maintain a positive attitude, delivering exceptional customer service both in person and over the phone.
  • Demonstrate keen attention to detail and a focus on accuracy.
  • Possess strong interpersonal communication skills.
  • Maintain professionalism and patience while managing a demanding workload.
  • Possess knowledge of plumbing products and markets.
  • Exhibit maturity and extensive experience in interacting with individuals at all levels, including management, personnel, and customers.
  • Showcase strong organizational abilities.

What We Offer:

  • Competitive salary and comprehensive benefits package, including Medical, Dental, and Vision coverage.
  • Options for Voluntary Term Life insurance, Medical and Dependent Care Flexible Spending accounts.
  • Robust 401k plan.
  • Generous Paid Time Off (PTO) and eight (8) paid holidays.
  • $10,000 in life insurance, Short-Term Disability, and Long-Term Disability are covered 100% by Connor Co. for full-time employees.

To learn more about our legacy at Connor Co., visit us at www.connorco.com.

Application Process:

  • Please apply exclusively through our job board: Connor Co. Career Opportunities
  • We are not accepting in-person applications.
  • Kindly refrain from phone inquiries.

At Connor Co., it's the people who truly make a difference. Join us and be part of our enduring journey

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