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Catering Sales Manager

2 months ago

Mobile, United States Avocet Hospitality Group Full time
Job DescriptionJob Description

WHAT WE HAVE TO OFFER:

LOCATION: 251 Government Street Mobile, AL 36602

SALARY: $45,000 annually plus commission

BENEFITS:

  • A culture that values passion, individuality, and fun

  • Opportunities for internal growth and development

  • Paid Time Off (PTO)

  • Paid holidays

  • Earned Wage Access through PayActiv- access to your earned wages before payday

  • Affordable medical, dental, & vision insurance plans

  • Company provided life insurance

  • Short & Long Term Disability and Accident and Critical Illness Insurance

  • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

  • Tuition Assistance

  • Referral program

  • Employee Assistance Program

  • Discounts at all Avocet-owned hotels & restaurants

WHO WE ARE LOOKING FOR:

POSITION SUMMARY:

The Catering Sales Manager should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. The Catering Sales Manager will work in conjunction with the Director of Sales to meet and exceed monthly Sales & Catering goals and maximize revenues for the hotel through up-selling techniques.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

MAIN DUTIES AND RESPONSIBILITIES:

  • Plan, book, and coordinate for Sales & Catering groups

  • Demonstrate professional, courteous, and ethical interpersonal interaction to build and maintain strong relationships and rapport with potential and active clients

  • Communicate with clients to initiate, negotiate, and close contracts for rooms and catered functions

  • Negotiation to include food & beverage prices, meeting room rental, function space, rooms, and hotel services

  • Participate in site visits, tours, and plan meetings for upcoming groups and potential affiliate businesses as needed.

  • Ensure that event specifications are communicated following the meeting planner and attendees preferences through emails, phone calls, and in-person meetings

  • Confirm events with the client and affected departments utilizing written sales contracts and create corresponding Banquet Event Orders, room diagrams, invoices, and folios

  • Responsible for reviewing contracts and participating in weekly BEO meetings with affected department heads to present group agendas and other details

  • Coordinate client payments, input rooming lists, and manage room inventory in Opera Cloud PMS

  • Maintain and update Sales & Catering files, including post-event notes

  • Execute event logistics for Sales & Catering groups

  • Oversight of all banquet service operations to ensure that all service details are appropriately led, following the details of the contract and BEO, including adapting to last-minute requests according to hotel policy

  • This position will directly be responsible for delegating tasks to the banquet captain and will be required to maintain effective communication and collaboration with the food and beverage personnel

  • Acts as the onsite contact for groups and events

  • Maintain all banquet equipment and facilities in an organized, clean, and safe environment

  • Inventory and order banquet supplies as needed for events including furniture, linen, and A/V equipment under budgetary guidelines

  • Communicate any areas of need, problems, and concerns from the guest to the DOS

  • Work with banquet captain to ensure they have proper procedures prior to and following events including set up, break down, clean up, and return of equipment/supplies to proper areas or suppliers

  • Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, and resolve problems up to termination in conjunction with the F&B Director for banquet staff as necessary

  • Act as a liaison between Director of Sales and Food & Beverage departments

  • Responsible for following instructions and performing work as assigned by immediate supervisors

  • Provide a professional image at all times through appearance and adhering to proper dress code

  • Follow company policies and procedures and is able to effectively communicate them to required team members

  • Participate in networking events both on and off-site, this may include charity and community events as well

  • As the position and skill sets evolve, other responsibilities may be incorporated and will be discussed in person prior to implementation

SUPERVISORY RESPONSIBILITIES:

None.

JOB REQUIREMENTS:

Education:

High School Diploma or Equivalent

Experience:

3 years of Hotel Sales or Management experience

Skills:

  • Must be organized, meticulous, and task-oriented, with the ability to effectively manage time, competing priorities, and workloads

  • Excellent written/verbal communication and leadership skills

  • Able to work independently, collaboratively, and lead a team of individuals

  • Requires knowledge of sales techniques and selling, negotiating, and presentation skills

  • Proficient in Microsoft Office/Google Drive, adaptable in technical learning of additional hotel systems

  • Must be willing to work days, nights, weekends, holidays to meet the demand of an upscale hotel environment

  • Maintain confidentiality of proprietary information, protect the hotel and company assets

  • Patience, passion, and a positive attitude

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used:

Computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed

Physical & Mental Requirements:

  • Most work tasks are performed indoors – temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10&degree;F) and kitchens (+110&degree;F), possibly for one hour or more

  • Must be able to sit at a desk for up to 5 hours per day and walking/standing are required the rest of the working day (length of time of these tasks may vary from day to day and task to task)

  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis

  • Must be able to lift up to 15 lbs. occasionally

  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergencies

  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates

  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception

  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally

  • Requires manual dexterity to use and operate all necessary equipment

Work Environment:

  • Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors

  • Must be able to change activity frequently and cope with interruptions

WHO WE ARE:

Le Moyne’s Chophouse: Innovate, Create, Delight

Le Moyne's Chophouse stands at the crossroads of tradition and innovation, serving exquisite dishes that tell a story of both heritage and creativity. Located within The Admiral Hotel, bold flavors and innovative techniques come together to create dishes that are not only eaten but experienced. Here, you’ll be part of a team dedicated to excellence, where the art of food and service converge in celebration. Your culinary journey begins at lemoynes.com

The Admiral: Illuminate Your Career in a World of Elegance

With a mission to dazzle and delight, we provide an environment that’s as inspiring as it is welcoming. As part of our team, you'll be the face of a storied hotel where tradition meets innovation, and every day is a celebration of our city's rich culture. If you’re ready to be part of our illustrious story, learn more at theadmiralhotel.com.

EOE / DFWP