Collections Team Manager

2 months ago

Houston, United States Stellantis Financial Services US Full time
Job DescriptionJob Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

About Stellantis:

Stellantis is a leading global mobility player guided by a clear mission: to provide freedom of
movement for all through distinctive, appealing, affordable, and sustainable mobility solutions.
Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 30,000 people, and our deep roots in the communities in which we operate.


The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate, and our people live and work.

With industrial operations in nearly 30 countries and a commercial presence in more than 130 markets, Stellantis has the ability to consistently exceed the evolving needs and expectations of customers, while creating superior value for all stakeholders. Stellantis manufacturers numerous automobiles such as Chrysler, Dodge, Maserati, Fiat just to name a few.

Want an opportunity to move up the corporate ladder and fast track your career?

General Job Summary:

A Collections Team Manager manages and coordinates the activities of workers engaged in collecting delinquent payments for auto loan accounts from customers by performing their job duties. Assist in directing the work of employees assigned to the department by leading and overseeing their day-to-day activities, work schedules and by providing work-related guidance in accordance with the Company’s policies and procedures.

Salary and Benefits:

At Stellantis, we ask at a lot of our employees which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we’ll shower you with perks, including:

  • Supplemental pay: Referral bonus and potential monthly bonus
  • Dress: Enjoy our comfortable causal work environment
  • Benefits:
    • 401(k) matching
    • Health insurance (medical, dental, vision)
    • Disability insurance
    • Life insurance
    • Paid time off

Job Requirements - include the following. Other duties may be assigned.

  • Manage, coach, develop and train associates to achieve expected departmental results and ensure adherence to company policies and procedures and provide feedback when needed.
  • Coordinates activities of collectors which may include auto dialer and/or list strategies to maximize collection effort.
  • Determines work procedures, prepares work schedules, and expedites workflow.
  • Review accounts that have been referred for repossession and legal actions against debtors.
  • Assist associates with collection activities in difficult cases and recommend collection techniques.
  • Effectively manage a team of non exempt associates maintaining unity among employees and resolves grievances.
  • Compliant with Collection Standard of Conduct and all company policies and procedures.
  • Investigate, resolve, and respond to escalated customer issues in addition to general escalated issues.
  • Manage business results by analyzing reports measuring business results and associate productivity.
  • Treats all contacts in a courteous and professional manner.
  • This position involves regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.

Qualifications and requirements

  • High school diploma/GED. One year minimum supervisory experience plus three to five years collections experience.
  • Language Skills Ability to read and interpret documents such as safety rules and policy and procedure manuals. Ability to write correspondence. Ability to speak effectively before groups of employees.
  • Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Reasoning Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
  • Computer Skills To perform this job successfully, an individual should have beginning knowledge of MS Power Point; intermediate knowledge of MS Excel intermediate knowledge of MS Word.
  • Other Skills and Abilities Knowledge of and Compliant with the Fair Debt Collection Practices Act, local, state, and federal collection laws. Skip tracing experience.
  • Multi-task in a high energy standard office and/or home environment

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons

#li-hybrid

  • Collections Team Manager

    3 months ago

    Houston, United States Stellantis Financial Services US Full time

    Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...

  • Credit and Collections Manager

    2 months ago

    Houston, United States Lonestar Electric Supply Full time

    Job DescriptionJob DescriptionDescription:Job Title: Credit and Collections ManagerCompany: Lonestar Electrical SupplyLocation: TexasJob Type: Full-timeEEO Class: First/mid-level officials and managersVETERANS ARE ENCOURAGED TO APPLYLonestar Electric Supply and its subsidiaries are seeking a skilled and experienced Credit and Collections Manager to join our...

  • Collections Manager

    2 months ago

    Houston, United States FIRST SERVICE CREDIT UNION Full time

    Job DescriptionJob DescriptionRole: Responsible for overseeing collection activities for FSCU by protecting the assets of the credit union and the credit reputation of the member when possible by identifying and collecting all delinquent loans and credit cards, which are late, delinquent, potentially delinquent or charged-off.Essential Functions &...

  • Collections Assistant Manager

    2 weeks ago

    Houston, Texas, United States Creative Financial Staffing Full time

    Creative Financial Staffing is looking for an Assistant Manager of Credit to enhance our collections leadership team. This reputable organization has been a cornerstone in the industry for over a century and continues to thrive.What makes this Assistant Manager of Credit role appealing?Attractive salary and a robust benefits package.Flexible work...

  • Animal Collection Manager

    6 days ago

    Houston, Texas, United States Aquarium Full time

    About the RoleWe are seeking a highly skilled and experienced Curatorial Professional to join our team at the Aquarium. As an Animal Collection Manager, you will play a critical role in ensuring the health and well-being of our animal collection.Key ResponsibilitiesAnimal Care and Welfare: Work closely with our Veterinarian and Animal Husbandry Manager to...

  • Billing & Collections Manager

    3 weeks ago

    Houston, United States Oliva Gibbs LLP Full time $80,000 - $115,000

    Job DescriptionJob DescriptionAbout UsFounded in 2013, Oliva Gibbs is a client-focused law firm that specializes in serving oil and gas companies nationwide.  With offices strategically located in Houston, Columbus, Lafayette, Midland and Oklahoma City, we advise a diverse range of clients – from Fortune 500, integrated oil and gas companies to private...

  • Billing & Collections Manager

    3 weeks ago

    Houston, United States Oliva Gibbs LLP Full time $80,000 - $115,000

    Job DescriptionJob DescriptionAbout UsFounded in 2013, Oliva Gibbs is a client-focused law firm that specializes in serving oil and gas companies nationwide.  With offices strategically located in Houston, Columbus, Lafayette, Midland and Oklahoma City, we advise a diverse range of clients – from Fortune 500, integrated oil and gas companies to private...

  • Accounts Receivable/Collections Manager

    4 weeks ago

    Houston, United States Piping Technology & Products, Inc. Full time

    Job DescriptionJob DescriptionSUMMARY:This position is responsible for managing both the AR & Collections Departments at Piping Technology, a rapidly growing US manufacturing company. This position will be responsible for improvements to working capital and days sales outstanding (DSO). Responsibilities include participating both as an individual contributor...

  • Accounts Receivable/Collections Manager

    1 month ago

    Houston, United States Piping Technology & Products, Inc. Full time

    Job DescriptionJob DescriptionSUMMARY:This position is responsible for managing both the AR & Collections Departments at Piping Technology, a rapidly growing US manufacturing company. This position will be responsible for improvements to working capital and days sales outstanding (DSO). Responsibilities include participating both as an individual contributor...

  • Accounts Receivable/Collections Manager

    1 month ago

    Houston, United States Piping Technology & Products, Inc. Full time

    Job DescriptionJob DescriptionSUMMARY:This position is responsible for managing both the AR & Collections Departments at Piping Technology, a rapidly growing US manufacturing company. This position will be responsible for improvements to working capital and days sales outstanding (DSO). Responsibilities include participating both as an individual contributor...

  • Team Gillman Service Manager

    3 months ago

    Houston, United States Team Gillman Full time

    Job DescriptionJob DescriptionService Manager If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager,...

  • Collections Coordinator

    2 months ago

    Houston, United States Poolsure, an Aquasol Company Full time

    Job DescriptionJob DescriptionPoolsure, an Aquasol Company is searching for a Collections Coordinator to join our team in the Houston, TX area. The Collections Coordinator is primarily responsible for the overall Collections process within the accounts receivable team. The individual will coordinate the daily, weekly, and monthly activities of the...

  • Customer Care

    2 weeks ago

    Houston, United States PosiGen Full time

    SummaryThe Customer Care & Collections Operations Manager is responsible for the day-to-day operational management of the Customer Care & Collections departments, including goal setting, KPI tracking and measurement, issue analysis, and business requirements for process and technology development. The ideal candidate will have a strong understanding of...

  • Revenue Cycle Manager, Denials

    2 months ago

    Houston, United States Baxter Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.  Baxter’s products and therapies are...

  • Collections Specialist

    3 days ago

    Houston, Texas, United States CRDN of the Ark-La-Tex Full time

    Job SummaryCRDN of the Ark-La-Tex is seeking a highly organized and detail-oriented Collections Specialist to join our team. As a Collections Specialist, you will be responsible for managing and collecting outstanding debts from insurance providers, contractors, and insureds.Key ResponsibilitiesMonitor companies' Accounts Receivable and identify overdue...

  • Team Member

    3 months ago

    Houston, United States Our Team Full time

    Job Title: Team MemberJob Description:SUMMARY:Responsible for the completion of a variety of tasks relating to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment.ESSENTIAL DUTIES AND RESPONSIBILITIES:Some or all of the following (with consideration of Child Labor Laws, where applicable)Greet...

  • Collection Specialist

    3 months ago

    Houston, United States BENCHMARK CU SERVICES INC Full time

    Job DescriptionJob DescriptionBenefits/PerksEntry level position Full time 40 hours/week Mon-Fri day shiftHourly pay from $18 - $20Paid Time OffCareers Advancement OpportunitiesJob SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with consumers regarding...

  • Collections Specialist

    3 days ago

    Houston, Texas, United States The Cromeens Law Firm Full time

    Job SummaryThe Cromeens Law Firm is seeking a highly organized and detail-oriented Collections Coordinator to join our team. As a Collections Coordinator, you will be responsible for collecting payments for our clients by drafting and sending notices of intent, liens, etc. to the debtor.Key Responsibilities:Work closely with clients to receive current...

  • Collection Specialist

    2 weeks ago

    Houston, United States BENCHMARK CU SERVICES INC Full time $19

    Job DescriptionJob DescriptionBenefits:401(k)Paid time offTraining & developmentOpportunity for advancementBenefits/PerksEntry level positionFull time 40 hours/weekMon-Fri day shiftHourly pay from $19 - $22Paid Time OffCareers Advancement OpportunitiesJob SummaryWe are seeking a Collection Specialist to join our team. In this role, you will monitor accounts...

  • Collections Specialist

    1 week ago

    Houston, Texas, United States T Motors Full time

    Job OverviewWe are seeking a dedicated Collections Specialist to join our team at T Motors. In this role, you will be tasked with managing billing collections for our clientele. Proficiency in both English and Spanish is essential, and candidates must be available for full-time employment.Key Responsibilities:Identify and notify clients regarding outstanding...