AI Solutions Engineer

Title: AI Solutions Engineer - Computer Science

Location: Ann Arbor, Michigan, United States (Hybrid)

Reports To: Managing Director, AI Solutions Engineering

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. 

The Role:

Our team uses Palantir Foundry and various related technologies as a data and application platform for delivering client-facing applications and data-driven solutions. As an engineer in the team, your focus will be to drive the novel use of Artificial Intelligence models in production use cases. You will create functional prototypes, new software and data deliverables, enhance and maintain existing products, support teams from across the wider organization, learn new skills, and explore new ways of combining the latest technology and data.

The Impact You Will Have in This Role:

You will be collaborating with computer scientists, data scientists, analysts, business domain experts, and working directly with clients/partners to solve problems, design and build solutions, present data visualizations, and deliver actionable insights. These data-driven solutions will help both our clients and colleagues make better decisions and achieve greater outcomes.

What You'll Be Doing in This Role:

• Working as part of a team to create new product deliverables using a variety of skills, from rapid prototyping tools through to all-code solutions.
• Work with new data. Design, analyze, implement, and maintain robust data pipelines against large and complex datasets using Python, Spark, and other related technologies.
• Collect relevant information and demonstrate good judgement in selecting methods to obtain solutions. Collaborate with a team, utilizing collective skills and expertise to plan for long-term success. Present your solutions and findings to stakeholders.
• Test and verify that your implementations meet requirements. Use automation and CI/CD tooling to support resilient deployments. Self-govern your use of best practices and conventions, then peer review with your colleagues. Document your work and decisions.

Qualifications of This Role:

• Computer Science (or related) educational background.
• A logical, practical, and innovative approach to problem solving.
• Strong, clear, and professional customer-facing communication skills. The ability to discuss technical concepts accurately and succinctly, with both technical and non-technical people.
• A general knowledge and interest in state-of-the-art Artificial Intelligence related technologies. You should have used Generative AI and be aware of the key concepts.
• Experience with data engineering fundamentals, ingesting data, designing efficient and practical data schemas, etc.
• Experience building and delivering software or web-based applications to end users.
• Experience with Python, Spark, SQL, TypeScript, JavaScript, HTML, CSS. Not afraid to pick up and learn something new in a short amount of time.
• Willing to make informed decisions, taking both action and responsibility, to ensure that our clients can rely on us to deliver excellence.
• Automotive data and domain knowledge is desirable, but not essential.
• Able to travel as needed to meet with customers, colleagues, and business partners.

The Hiring Manager Says: 

An ideal candidate might find joy in problem solving and discovering novel ways to achieve an outcome. You will be designing and implementing thoughtful and robust technical solutions, with some autonomy to be creative in the approach. Don't expect a step-by-step how-to guide but do expect to collaborate with other competent and experienced people to find solutions.

While this hybrid role offers some flexibility and the ability to work remotely when convenient, the nature of the collaborative work will benefit from regularly working in the same physical location as colleagues, with synchronous communication, whiteboarding, and the rapid exchange of ideas.

The Way We Work:

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.  

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only 'favorite' we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words.

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com.

J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power's behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power's behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. 

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