Patient Coordinator- OMS of Utah
1 month ago
Position SummaryUnder Direct and Indirect Supervision, Answer inquiries and obtain information for general public, patients, visitors, and other interested parties. Provide information to callers; Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files. Understand all front office duties and systems and how they flow with the rest of the team.
Working Conditions/Physical Requirements:
- Sitting 80%
- Standing/walking 20%
- Moderate noise levels from dental and other Lab equipment.
- Medical, office, and lab setting.
- Minimum lifting requirements of 35 pounds in order to accept equipment deliveries, and pack and unpack office supplies.
- Frequent client and interoffice personnel interaction as this position meets and greets patients and is heavily dependent on excellent customer interaction.
- Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
- Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
Skills and Abilities
- Relationship building skills
- Influencing skills
- Creative problem solving skills
- Overall comprehension of practice vision, mission and systems
- Telephone/conversion skills
- Strong attention to detail
- In-depth computer knowledge of practice management software
- Ability to market the practice
- Excellent verbal skills with patients and staff
- Self directed
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