Product Manager

3 weeks ago

Phoenix, United States OneAZ Credit Union Full time
Job DescriptionJob Description

Our associates enjoy a one-of-a-kind culture with a rich benefits package that includes:

  • Generous paid time off: 11 paid holidays, 2 floating holidays, 6 personal days, 10 vacation days, plus sick time
  • Low-cost Medical, Dental & Vision plans – as low as $5 per pay period
  • Paid childcare assistance (up to $96 per pay period)
  • Award-winning 401(k) 5% discretionary match - fully vested from day 1
  • 100% Gym fee reimbursement up to $75/month
  • 100% Tuition Reimbursement Up to $5,250
  • $1200/yr student loan repayment
  • Target hiring range $90K - $114K (Depending on experience and prior to any incentives this position is eligible for)


This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027


Our ideal candidate

The Product Manager provides a market-driven focus on business product & service innovation based upon consumer demand, oversees product life cycle planning, and manages product performance. This role is highly collaborative and cross-functional, working with business owners across the organization as a key partner responsible for growth, engagement, and optimization.


A typical day might include the following

  • Analyze market data to derive actionable insights regarding consumer demand, propensities, expectations, and trends.
  • Ensure product and service offerings align with consumer demand and propensities by conducting primary and secondary research.
  • Coordinate development and implementation of pilot programs and test & learn initiatives related to products and services.
  • Work closely with Marketing, Risk, IT, Operations, and Education & Learning on go-to-market strategies, product campaigns and promotions, and target audience /product outreach.
  • Lead implementation of product initiatives; manage life cycle plans for products and services.
  • Coordinate with Data Analytics team to build reporting to support all aspects of member and product management including segment/product profitability, marketing/campaign return on investment, credit risk parameters and performance, usage & retention, etc.
  • Proactively monitor segment and product performance and recommend adjustments to growth strategies, risk parameters, and execution efforts based on results and trending.
  • Conduct regular pricing and fee analysis for all business products and recommend updates in alignment with corporate credit union strategies.
  • Assess potential impact of changes in external or internal forces, monitor and detect potential opportunities or threats to product lines.
  • Manage third-party relationships jointly with Operations; recommend strategic partnerships that best align with corporate priorities.
  • Develop and execute comprehensive segment strategies in conjunction with Director of Segment Insights & Product Management.
  • Promote a culture of collaboration and data-driven decisions.
  • Stay current on market trends, competitor analysis, regulatory changes, and industry benchmarks.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.

Education

  • High School Diploma Required
  • Bachelor's Degree Required
  • Master's Degree Preferred

Experience

  • 5 to 8 years of similar or related experience in product management, financial services, lending/retail banking, and data analytics required.

Knowledge, Skills and Abilities

  • Strong business and financial acumen
  • Analytical with an aptitude for problem-solving, collaboration, and innovation.
  • Execution excellence: Agile/Lean/SAFE experience preferred
  • Expertise in data analysis and interpretation with forward-thinking abilities
  • Credit training or underwriting experience preferred
  • Experience with interactive data visualization software (e.g., Power BI, Tableau)
  • Excellent communication skills



Why join the OneAZ team?

Our culture is one-of-a-kind You’ll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do: We exist to improve the lives of our members, our associates and the communities we serve.

We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law.


We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others. Take a look at our career page for detailed benefit information: www.oneazcu.com/about/careers


Additional Notes:

Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.

All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.

Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).

Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS.



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