Director of Customer

2 weeks ago

Austin, United States Shift Robotics Full time
Job DescriptionJob Description

Shift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two feet.

We are seeking a dynamic and experienced Director of Customer & Community Marketing to join our team at Shift Robotics. In this role, you will be responsible for developing and executing strategies to engage, retain, and grow our customer base, while also cultivating a thriving community of brand advocates.

Responsibilities:

  • Develop and implement customer marketing strategies to drive customer acquisition, retention, and satisfaction.
  • Create and execute community engagement strategies to foster a strong, loyal, and active user community.
  • Plan and organize regular in-person events to maintain a highly engaged community.
  • Collaborate with cross-functional teams to develop and deliver targeted marketing campaigns and initiatives.
  • Monitor and analyze customer and community data to gain insights, identify trends, and drive data-driven decision making.
  • Manage customer communication channels, including email marketing, social media, and customer forums.
  • Develop and manage customer loyalty and referral programs to drive customer advocacy and engagement.
  • Work closely with the Product team to collect and incorporate customer feedback into product strategy and development.
  • Stay up-to-date with industry trends and best practices in customer and community marketing.
  • Manage a team of customer marketing and community management professionals as we grow.

Requirements

  • Bachelor's degree in marketing, business, or a related field; advanced degree preferred.
  • You love technology and are excited about hardware. You are always seeking for new technology such as GPT4 or Midjourney or Pika.art etc. to do things differently and more effectively.
  • Minimum of 5 years of experience in marketing, with a focus on customer and community engagement.
  • Proven track record of developing and executing successful customer marketing strategies and community engagement initiatives.
  • Experience in managing teams and collaborating with cross-functional stakeholders.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and community members.
  • Passion for customer-centric marketing and community building.
  • Experience in the technology or personal mobility industry is a plus.
  • Proficiency in CRM software, marketing automation tools, and social media platforms.
  • Highly organized, detail-oriented, and able to manage multiple projects and priorities.

  • Director of Customer Experience

    2 weeks ago

    Austin, United States CareerBuilder Full time

    **Director of Customer Experience** * Austin, TX - Remote OK * Full-Time * Customer Experience * Director of Customer Experience Opslock makes the world a safer place to work. Traditional safety software focuses on increasing the efficiency of traditional paper-based systems. Opslock focuses on actually making work safer. We using technology to help...

  • Director of Customer Experience

    2 weeks ago

    Austin, United States OpsLock Inc Full time

    **Director of Customer Experience** * Austin, TX - Remote OK * Full-Time * Customer Experience * Director of Customer Experience Opslock makes the world a safer place to work. Traditional safety software focuses on increasing the efficiency of traditional paper-based systems. Opslock focuses on actually making work safer. We using technology to help...

  • Director of Customer

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Austin, United States Shift Robotics Full time

    Shift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two...

  • Director of Customer

    Found in: Talent US C2 - 3 weeks ago

    Austin, United States Shift Robotics Full time

    Shift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two...

  • Director of Customer

    Found in: Resume Library US A2 - 2 weeks ago

    Austin, Texas, United States Shift Robotics Full time

    Shift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two...

  • Development Director | Fredericksburg, TX

    2 weeks ago

    Austin, United States Texas Association of Museums Full time

    Development Director | Fredericksburg, TX - Texas Association of Museums Skip to content Development Director | Fredericksburg, TX Date posted March 7, 2023 in Classified Job Listing Position Description Development Director Admiral Nimitz Foundation Organization Founded in 1971 as a 501(c)3, the Foundation since 2005, in an agreement with the Texas...

  • Director Customer Marketing

    2 days ago

    Austin, United States Redwood Software Full time

    Important: We have been made aware that individuals are posing as Redwood recruiters in an attempt to deceive candidates into sharing personal information. Redwood employees will only contact you from an “@redwood.com” email domain. If you have questions or suspect an email is fraudulent, please contact us at recruitment@redwood.com . OUR MISSION At...

  • Director I

    Found in: Talent US 2 C2 - 6 days ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Director I The Director of Travel is selected by and responsible to the Deputy Director for Expenditure Management for the Health and Human Services Commission (HHSC). This position performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the...

  • Director of Network Services

    Found in: Talent US 2 C2 - 2 weeks ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: The Director of Network Services reports to the Director of Converged Services. The Director of Network Services oversees a division with highly complex technical and administrative functions. This position oversees the network backbone, WAN (Wide Area Network), selected LAN (Local Area Network), and network security for over 60, users...

  • Development Director

    7 days ago

    Austin, United States Diocese of Austin Catholic Schools Full time

    San Juan Diego Catholic High School, Austin TXMinisterial Character Catholic schools in the Diocese of Austin are canonically obedient to the Bishop and assist him in fulfilling his ministry and canonical obligations. Pastors, presidents, and principals serve as leaders of the schools to make Christ's mission present and enduring in the schools. In order to...

  • Director of Business Transformation

    Found in: Talent US 2 C2 - 2 weeks ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Under the direction of the Office of Transformation & Innovation (OTI) Director of Transformation and Engagement, the Director of Business Transformation is responsible for providing overall program vision, leadership, and strategic direction for the Transformation team that manages a large portfolio of transformation and change...

  • Director of Meetings

    Found in: Appcast US C2 - 1 week ago

    Austin, United States Home Builders Association of Greater Austin Full time

    Company DescriptionThe Home Builders Association (HBA) of Greater Austin is a leading not-for-profit trade organization dedicated to residential construction and remodeling in Central Texas. Since 1953, the HBA has worked with government, public, business, and community organizations in six counties - Bastrop, Caldwell, Hays, Lee, Travis, and Williamson. Our...

  • Director of Meetings

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Austin, United States Home Builders Association of Greater Austin Full time

    Company DescriptionThe Home Builders Association (HBA) of Greater Austin is a leading not-for-profit trade organization dedicated to residential construction and remodeling in Central Texas. Since 1953, the HBA has worked with government, public, business, and community organizations in six counties - Bastrop, Caldwell, Hays, Lee, Travis, and Williamson. Our...

  • Director of Meetings

    1 week ago

    Austin, United States Home Builders Association of Greater Austin Full time

    Company DescriptionThe Home Builders Association (HBA) of Greater Austin is a leading not-for-profit trade organization dedicated to residential construction and remodeling in Central Texas. Since 1953, the HBA has worked with government, public, business, and community organizations in six counties - Bastrop, Caldwell, Hays, Lee, Travis, and Williamson. Our...

  • Development Director

    1 week ago

    Austin, United States Diocese of Austin Catholic Schools Full time

    Ministerial Character Catholic schools in the Diocese of Austin are canonically obedient to the Bishop and assist him in fulfilling his ministry and canonical obligations. Pastors, presidents, and principals serve as leaders of the schools to make Christ's mission present and enduring in the schools. In order to fulfill Christ's mission, the school leaders...

  • Development Director

    22 hours ago

    Austin, United States Diocese of Austin Catholic Schools Full time

    San Juan Diego Catholic High School, Austin TXMinisterial Character Catholic schools in the Diocese of Austin are canonically obedient to the Bishop and assist him in fulfilling his ministry and canonical obligations. Pastors, presidents, and principals serve as leaders of the schools to make Christ's mission present and enduring in the schools. In order to...

  • Development Director

    2 weeks ago

    Austin, United States Diocese of Austin Catholic Schools Full time

    Job DescriptionJob DescriptionSan Juan Diego Catholic High School, Austin TXMinisterial Character Catholic schools in the Diocese of Austin are canonically obedient to the Bishop and assist him in fulfilling his ministry and canonical obligations. Pastors, presidents, and principals serve as leaders of the schools to make Christ's mission present and...

  • Development Director

    4 days ago

    Austin, United States Diocese of Austin Catholic Schools Full time

    Job DescriptionJob DescriptionSan Juan Diego Catholic High School, Austin TXMinisterial Character Catholic schools in the Diocese of Austin are canonically obedient to the Bishop and assist him in fulfilling his ministry and canonical obligations. Pastors, presidents, and principals serve as leaders of the schools to make Christ's mission present and...

  • Education Director | Tyler, TX

    2 weeks ago

    Austin, United States Texas Association of Museums Full time

    Education Director: Discovery Science Place/University of Texas at Tyler POSITION DESCRIPTION: Reporting directly to the Executive Director, the Education Director’s responsibilities include the creation, management, and delivery of educational content and programming at the DSP. This includes overseeing the educational component of museum exhibits,...

  • Director of Facilities and Grounds

    5 days ago

    Austin, United States Diocese of Austin Catholic Schools Full time

    Job DescriptionJob DescriptionSt. Dominic Savio Catholic High School is seeking a Director of Facilities and Grounds for the 2024-2025 school year. Interested candidates should submit an application via iSolved Hire.The Director of Facilities and Grounds fulfills the mission of the Catholic school by assessing and maintaining facility needs related to...