Director of Customer
Found in: Resume Library US A2 - 2 weeks ago
We are seeking a dynamic and experienced Director of Customer & Community Marketing to join our team at Shift Robotics. In this role, you will be responsible for developing and executing strategies to engage, retain, and grow our customer base, while also cultivating a thriving community of brand advocates.
Responsibilities:
Develop and implement customer marketing strategies to drive customer acquisition, retention, and satisfaction.
Create and execute community engagement strategies to foster a strong, loyal, and active user community.
Plan and organize regular in-person events to maintain a highly engaged community.
Collaborate with cross-functional teams to develop and deliver targeted marketing campaigns and initiatives.
Monitor and analyze customer and community data to gain insights, identify trends, and drive data-driven decision making.
Manage customer communication channels, including email marketing, social media, and customer forums.
Develop and manage customer loyalty and referral programs to drive customer advocacy and engagement.
Work closely with the Product team to collect and incorporate customer feedback into product strategy and development.
Stay up-to-date with industry trends and best practices in customer and community marketing.
Manage a team of customer marketing and community management professionals as we grow.
Requirements
Bachelor's degree in marketing, business, or a related field; advanced degree preferred.
You love technology and are excited about hardware. You are always seeking for new technology such as GPT4 or Midjourney or Pika.art etc. to do things differently and more effectively.
Minimum of 5 years of experience in marketing, with a focus on customer and community engagement.
Proven track record of developing and executing successful customer marketing strategies and community engagement initiatives.
Experience in managing teams and collaborating with cross-functional stakeholders.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and community members.
Passion for customer-centric marketing and community building.
Experience in the technology or personal mobility industry is a plus.
Proficiency in CRM software, marketing automation tools, and social media platforms.
Highly organized, detail-oriented, and able to manage multiple projects and priorities.
-
Director of Customer Experience
2 weeks ago
Austin, United States CareerBuilder Full time**Director of Customer Experience** * Austin, TX - Remote OK * Full-Time * Customer Experience * Director of Customer Experience Opslock makes the world a safer place to work. Traditional safety software focuses on increasing the efficiency of traditional paper-based systems. Opslock focuses on actually making work safer. We using technology to help...
-
Director of Customer Experience
2 weeks ago
Austin, United States OpsLock Inc Full time**Director of Customer Experience** * Austin, TX - Remote OK * Full-Time * Customer Experience * Director of Customer Experience Opslock makes the world a safer place to work. Traditional safety software focuses on increasing the efficiency of traditional paper-based systems. Opslock focuses on actually making work safer. We using technology to help...
-
Director, Customer Advocacy, Americas
Found in: Resume Library US A2 - 2 weeks ago
Austin, Texas, United States ServiceNow Full timeJob Description We are looking for an experienced customer marketing leader to manage and grow our strategic and scalable customer advocacy program in the Americas. AMS Customer Advocacy includes a team of Advocacy Managers who develop relationships with our customers and enable them to share their stories in mutually beneficial ways (including videos,...
-
Director, Customer Success
Found in: Resume Library US A2 - 2 weeks ago
Addison, Texas, United States ServiceNow Full timeJob Description The Customer Success Director will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing Customer Success Squads (Success Architects, Platform Architects & Customer Success Managers) across industry segments through the Impact product portfolio. The Director will develop senior...
-
Director of Customer Success
Found in: Resume Library US A2 - 2 weeks ago
Dallas, Texas, United States Steer Health Full timeWe are seeking a dynamic and experienced Director of Customer Success to join our team. As a leader in the digital health space, we're looking for someone who can scale our SaaS operations while maintaining a laser focus on customer satisfaction. This role is perfect for a leader who thrives in a fast-paced environment and is passionate about driving...
-
Director of Customer
Found in: Appcast Linkedin GBL C2 - 1 week ago
Austin, United States Shift Robotics Full timeShift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two...
-
Director of Customer
2 weeks ago
Austin, United States Shift Robotics Full timeJob DescriptionJob DescriptionShift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is...
-
Director of Customer
Found in: Talent US C2 - 3 weeks ago
Austin, United States Shift Robotics Full timeShift Robotics is on a mission to make the world a more walkable place. Through intuitive personal mobility, we strive to make walking faster, more efficient, and more accessible, empowering people to choose walking over sitting in traffic. By giving people the ability to Moonwalk, we believe that the path to a better future is easily reached on your own two...
-
Product Marketing Director, Employee Workflows
Found in: Resume Library US A2 - 3 days ago
Austin, Texas, United States ServiceNow Full timeJob Description A successful Product Marketing Director must drive cross-functional teams to successfully deliver high-impact results. We index heavily on great messaging and positioning skills and cross-functional partnership. If you are a natural storyteller, and work with a ‘one team, one dream’ mindset you should apply. As Product...
-
Director of Catering
Found in: Resume Library US A2 - 3 weeks ago
Austin, Texas, United States Omni Hotels & Resorts Full timeOverview: Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is...
-
Director of Application Engineering
Found in: Resume Library US A2 - 3 weeks ago
Austin, Texas, United States Renesas Electronics Full timeJob Description The Position Renesas is actively seeking an experienced and dynamic technical leader to fill the role of Director of Worldwide Systems and Applications Engineering for the Performance Core product line. The Performance Core product line, part of the Performance Computing Power (PCP) division, develops high‑performance digital multiphase...
-
Director - Sales Programs
Found in: Resume Library US A2 - 1 week ago
Austin, Texas, United States Visa Full timeJob Description The Director, Sales Programs - Value Added Services (VAS) for North America, will be supporting the growth of revenue for the region by helping implement and manage sales best-practices and methodologies, sales training, region execution and monitoring of sales plays, field marketing coordination, and various other sales workstreams to...
-
Director of Labor and Delivery
Found in: Resume Library US A2 - 2 weeks ago
Austin, Texas, United States Saunders Staffing Agency Full timeSHIFT Full-time No Weekends Job Summary The Director ensures high-quality, patient-centered care through oversight of the overall function and staffing of the unit(s)/department(s) in addition to forecasting, planning, and budget monitoring. The Director fosters a culture of accountability and collaboration and supports the development and...
-
Development Director | Fredericksburg, TX
2 weeks ago
Austin, United States Texas Association of Museums Full timeDevelopment Director | Fredericksburg, TX - Texas Association of Museums Skip to content Development Director | Fredericksburg, TX Date posted March 7, 2023 in Classified Job Listing Position Description Development Director Admiral Nimitz Foundation Organization Founded in 1971 as a 501(c)3, the Foundation since 2005, in an agreement with the Texas...
-
Product & Solutions Marketing Director, Global Business Services (GBS)
Found in: Resume Library US A2 - 3 days ago
Austin, Texas, United States ServiceNow Full timeJob Description A successful Product & Solutions Marketing Director must drive cross-functional teams to successfully deliver high-impact results. We index heavily on great messaging and positioning skills and cross-functional partnership. If you are a natural storyteller, and work with a ‘one team, one dream’ mindset you should apply. As Product &...
-
Director Customer Marketing
2 days ago
Austin, United States Redwood Software Full timeImportant: We have been made aware that individuals are posing as Redwood recruiters in an attempt to deceive candidates into sharing personal information. Redwood employees will only contact you from an “@redwood.com” email domain. If you have questions or suspect an email is fraudulent, please contact us at recruitment@redwood.com . OUR MISSION At...
-
Director of Product Marketing
Found in: Resume Library US A2 - 4 days ago
Austin, Texas, United States Renesas Electronics Full timeJob Description Renesas is actively seeking an experienced and dynamic leader to fill the role of Director of Product Management for the Performance Core product line. The Performance Core product line, part of the Performance Computing Power (PCP) division, develops high‑performance digital multiphase voltage regulators for the AI, server, cloud...
-
Director of Marketing
Found in: Resume Library US A2 - 2 weeks ago
Austin, Texas, United States Shift Robotics Full timeWe are on a mission to transform the world into a more walkable place. Our innovative personal mobility solution not only makes walking faster and more efficient, but also more accessible than ever before. We believe in empowering individuals to choose walking as their preferred mode of transport, leaving traffic jams behind. With our cutting-edge Moonwalk...
-
Executive Communications Director
Found in: Resume Library US A2 - 2 days ago
Austin, Texas, United States ServiceNow Full timeJob Description We are seeking a strategic, seasoned communications expert to join our growing team of global communications professionals. The ideal candidate will have a strong passion for storytelling and the ability to craft compelling, customer-focused stories and engagement strategies to build trust, loyalty, and advocacy for ServiceNow and its...
-
Director I
Found in: Talent US 2 C2 - 6 days ago
Austin, United States Texas Department of Aging & Disability Services Full timeJob Description: Director I The Director of Travel is selected by and responsible to the Deputy Director for Expenditure Management for the Health and Human Services Commission (HHSC). This position performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the...