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Director of Student Data Services

2 months ago

Beverly Hills, United States Talent Harbor Full time
Job DescriptionJob Description

JOB TITLE:Director of Student Data Services

FLSA:Exempt

HOURS:Full Time

DEPARTMENT:Data and Technology

REPORTS TO:CTO


Salary: $120-$160k based on experience, plus bonus and excellent benefits

**REMOTE**


We are looking to grow our Data Services team with a new Director of Student Data Services Founded in 2010, we empower charter schools and non-profits with financial, data, and operational support.

ESSENTIAL JOB FUNCTIONS:

  • Responsible for ensuring that all data hours are submitted for AR purposes.
  • Model and facilitate best-in-class team culture practices, such as valuing diverse perspectives, and working across lines of differences
  • Manage the professional growth of direct reports to build a strong leadership pipeline
  • Create short- and long-term departmental vision; utilize and model project management, customer service and change management skills to ensure optimal outcomes.
  • Identify, create, implement, and support improvement initiatives and solutions, working with internal and external stakeholders to remedy gaps.
  • Develop repository for weekly, quarterly, and annual reporting of key organizational drivers.
  • Maintain a competitive edge by remaining current on trends and best practices for data and technology.


QUALIFICATIONS:

Generally, any combination of education that would provide the required knowledge and skills for successful performance would qualify.A typical method of demonstrating these requirements would be:

EDUCATION:Bachelors degree in a related field such as Education, Data Science, Information Technology, or equivalent experience. Advanced degree in Education, Data Science, or related field is preferred.

EXPERIENCE:

Three (3) years of experience being responsible for CALPADS data collection, error correction, SIS-to-CALPADS data and certification.

Three (3) or more years of providing Special Education Data Clerk experience.

Three (3) or more years of overseeing attendance collection, reporting and auditing tasks.

Two (2) years of System Administrator experience with one or more Student Information Systems (PowerSchool, Aeries, and/or Infinite Campus).

Prior team management experience is required.

KNOWLEDGE OF:

Attendance procedure, I.S., interim and annual audit service area.

CALPADS data production and correction requirements.

Best practices for data management and analytics in an educational context.

Data governance and compliance related to school data.

Developing and implementing data-drive strategies to improve educational outcomes.

Educational data privacy laws and regulations, including FERPA and SOPIPA.

Intermediate (Word, Excel, Outlook) skills, with advanced knowledge of Excel.

Proper and effective use of English grammar and communication skills (oral and written).

Ability to effectively listen to and empathize with customers.


SKILLS, BELIEFS AND MINDSET:

Demonstrated flexibility to adapt to constantly changing environments.

Passion for improving urban public education and a willingness to make a long-term commitment to the non-profit sector

Belief in and alignment with our core beliefs and business philosophy.

Entrepreneurial spirit to thrive in a fast-paced and achievement-oriented environment.

Strong interpersonal skills and the ability to cultivate relationships and communicate complex data tasks to non-technical clients.

Willingness to go above and beyond to contribute to the success of a dynamic team committed to a new future for non-profits and charter schools.

Understanding of the nuances of urban school environments and school culture.

Demonstrated excellence in delivering customer service to clients with positivity and professionalism.

Operational lens for use of Key Performance Indicators for Student Data.Bridging technical and operational needs.

Project management strategic, process, and technical consulting for the school.

Effective training and professional development skills.

Excellent analytical and problem-solving skills.

Candidates must also have the ability to:

Set priorities and manage multiple projects simultaneously while meeting customer expectations and deadlines

Maintain customer service while monitoring and enforcing desired service levels

Respond to customer needs in a timely manner

Maintain, encourage and participate in a close and highly collaborative team environment with clients and internal teams

Adapt quickly to change

Learn the appropriate rules, regulations and technical procedures specifically related to processing educational data for non-profit organizations and charter schools

Understand and carry out directions in an independent manner

Perform arithmetic calculations accurately and rapidly

Experience with the following is a plus:

Relevant certifications (e.g., PMP, CAPM, ITIL, etc.).

Familiarity with data visualization tools (e.g., Tableau, Power BI)

TYPICAL PHYSICAL DEMANDS: (with or without accommodation as needed to perform essential job functions)

  • Read numbers, reports, and documents on computer terminals
  • Use telephone and other communication devices
  • Lift up to 20 pounds (Light)
  • Prolonged standing, some bending, stooping and stretching

TYPICAL MENTAL DEMANDS:

Ability to give, receive, and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.

WORKING CONDITIONS:

  • Work indoors in a standard office environment
  • Occasionally work outside of normal workdays and office hours to meet deadlines
  • Travel may be required for professional development events and to client locations
  • May be required to directly communicate and interact with clients, parents, students and the public.