Case Manager, Mental Health Residential Program

Envision Unlimited is a full spectrum of care organization serving people with disabilities from infants to 80+ years old regardless of race, gender, religion, or ability to pay. Founded in Chicago in 1948, Envision Unlimited has a legacy of evolving care delivered with empathy, every time and everywhere. Innovative services offered across Chicagoland and Central Illinois include community living options, novel day programs, behavioral health services, employment programs, respite for families, and foster care for children with disabilities.

Summary:

The case manager (CM) serves as a member of the multi-disciplinary mental health team responsible for providing recovery-oriented services to clients with severe and persistent mental illness, who may also present with co-occurring physical and/or developmental disabilities, and/or substance abuse issues. The CM will provide services related to improving Independent Living Skills and is responsible for providing support, guidance, and instruction to individuals to help them achieve and maintain independence in their daily lives.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Responsibilities, include but are not limited to:

• Review/educate clients in areas identified in the service/treatment plan, such as medication management, healthy lifestyle, psychosocial needs, independent daily living skills, and self-management skills.
• Monitor and implement client needs, status, and preferences to ensure changes to the service/treatment plans are made, where necessary, to benefit the client.
• Collaborate with clients, the interdisciplinary team members, other providers, health plans, and other supports to ensure the service/treatment plan is being appropriately followed.
• Maintain efficient and consistent communication with Assistant Director of Mental Health Residential Program.
• Develop, utilize, and share clinical group curricula, keeping it up to date and adding new ideas or activities
• Provide clients with referral, linkage, and follow-up services to needed resources, such as PSH housing, entitlements, educational, vocational and guardianship services; Provide information to outside agencies as requested to coordinate and assure the appropriateness of services.
• Implement strategy to aid clients in improving or achieving independent living skills in a group or individual setting.
• Provide brief, supportive goal directed counseling to clients who may be experiencing difficulties with acquiring skills and/or based on assessed needs.
• Develop and facilitate therapeutic/recreational activities on site and in community.
• Maintain and update client’s pertinent information within Envision electronic care system as applicable.
• Attain/maintain assigned productivity targets, completing all documentation on a timely basis, including clinical documentation, service reporting, and billing Medicaid for services.
• Conduct assessments, including IM-CANs, to determine need/appropriateness for services, coordinating linkage to services identified. Assist with initial IM-CAN completion, as well as updates, as applicable.
• Assist Assistant Director with program development tasks such as designing workflows and procedures manuals.
• Other duties as assigned.

OVERALL JOB PERFORMANCE:

• At all times maintain confidentiality according to the Illinois Mental Health code and Confidentiality Act.
• Responsible for participating in required in-service training and community training seminars at the discretion of the Director. Pursue and keep abreast of current trends, methods and techniques in case management and counseling (minimum of 15 hours/year).
• Be prepared to present information from outside trainings to clinical staff.
• Develop, utilize, and share clinical group curricula, keeping it up to date and adding new ideas or activities.
• Attend/complete agency trainings as required.
• Participate in/attend committee meetings as applicable.
• Attend special events for clients and assist as needed.
• Inform supervisor of any condition that impacts the safety and wellbeing of clients served. Seek assistance as necessary to mitigate risk and seek out supervision as needed.
• Attend individual supervision with supervisor at scheduled time weekly to review and report on progress, productivity, and concerns.
• Demonstrate flexibility and adaptability with changes to program needs and schedule as the need arises.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities.

OTHER EXPECTATIONS

Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person’s legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression.

Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers.

WORK ENVIRONMENT

The work environment described here is representative of that an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually low to moderate. The work environment may include any or all the following: working alone; working with others, verbal contact with others and face-to-face contact.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION, SKILLS, and/or EXPERIENCE

Bachelor’s degree in social work, counseling, psychology or related field, Master’s degree preferred. Must have minimum of one-year experience working within the social service arena, including internships. At least one-year case management experience, working with diverse populations with multi-faceted needs. Experience with mental health populations and knowledge of Medicaid rules preferred. Must have excellent written and verbal communication skills, decision making and problem-solving abilities, and must have exceptional computer and organizational skills.

Individuals must be able to work autonomously.

Have a valid driver's license and approval through agency's insurance carrier to drive agency's vehicles required.

Must pass Criminal Background Check and Nurse’s Aide Registry if applicable.

Envision Unlimited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Envision Unlimited offers competitive salaries and a generous benefit package to our professionals:

Blue Cross/Blue Shield Medical Coverage: HMO, PPO

Dental and Vision Insurance Options

Company paid Life and LTD Insurance

Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability)

12 Paid Holidays

Paid vacation, sick time and personal days

403B plan

In house training and CEU’s

Employee Assistance Network

Support for pursuing clinical licensure (financial and time off)

Opportunity for career growth & development

Participate in Tuition forgiveness program